During my last reclaim
i also started a reclaim for the above
after much confusion upon WHAT was a freeflow account
the Co-Op didn't know!
i provided all the relevent statements & agreement in the Claim Pack.
1st they said it was a credit card, but said that the account number did not
match any series ever used, so rejected the claim.
they then claimed it was an OverDraught & as O/D's don't have A CCa , the agreement i had was false!
after complainng to the CEO DEpt things started to move.