Hi there,
I am posting here as I have a bit of a dilemma which is getting me confused hopefully some of the learned forum members can help out.
I went to Cape Town on holiday arriving on the 10th march.
I booked a car online with orbitz for a BMW 1 series for 10days. The price for this was R4616.07- £256.08
I have an email which states it is my 'purchase receipt'
1. When I got to Sixt/First car rental at Cape town they told me thats a mistake we dont have that car at that price even though the payment hadnt gone through at that time it appears now looking back the payment went through 9 days later so in theory...I was entitled to that BMW at that price as I had already paid for it! BTW I paid for this on my TSB credit card!
2. After a 12 hour journey and no sleep I wanted to get the car and get the hell out so after an hour talking with the manager. I was sold another car a Toyota for R4040- £224.44. I paid for this on my Barclays debit card, by this time my TSB credit card was maxed out! and would not got through.
3. Now back home and going through my statements:
I see the £256.08 Orbitz charged to TSB & £334.87 (R6192) charged to my Barclays Debit card
as you can see this is not the R4040 which I was supposed to be charged for the Toyota.
So I have two incorrect payments HELP!
Credit card and debit card wont do anything until I contact said companies.
Major gripe! and waste of my time
Thanks for taking time to read and any help is really appreciated
have a great day!