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We are on pay as you go both gas and electric and until the meters packed up electric on 31st Dec and then the gas on monday. everything was ok. the electric meter packing up left us with no electric at all and because EE were having their break they thought it would be a good idea not to have an emergency number.. I ended up speaking to SSE who came out 30 mins later to check the power into the house as they said just in case its a fault their side. it wasn't, it was a faulty meter, SSE electrician got authority to bypass meter. we then spent from 2nd jan to Tuesday 8th trying to get the meter sorted. it was changed on the 8th after they reported us to SSE for unauthorised meter bypass, which wasn't the case, the meter was changed for a key meter. the gas meter packed up on Monday this week, and after lots of phone calls, they sent someone to change the meter on tuesday. that was changed for a card meter. no card left and no key left. now EE have gone to the wall, and ofgem who`s advise is to stay put until they change us over, but where does that leave us without any means to top up our gas or electric.. .anyone have any suggestions have tried ofgem on their Facebook page but still waiting for a response...… .thank you
