Showing results for tags 'fautly goods'.
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Afternoon, I purchased a laptop from *a company* in December 2011. Unfortunately, it is faulty, and has stopped working altogether due to a hardware fault. I have spoken to *a company*, who have told me that they will repair the laptop. The problem is that I do not trust the laptop, I am no longer happy with my purchase. I requested a refund instead, and have been told that I cannot have one, as I have owned the laptop more than 30 days (had it two months). I have read through the "Sale of Goods Act 1979 (as amended)", and believe that under this act, because the laptop has developed a fault within 6 months of purchase, the fault is considered to be a fault since purchase. And as such, the product is not of a satisfactory quality or fit for purpose. Am I right in saying that I am entitled to a refund as a consumer? And if so, what should I do if they still refuse? Regards, Gingbeard
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