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Showing results for tags 'embarassment'.
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My father has had two bad falls recently and with the last one early Tuesday morning they wanted to take him to hospital, but he refused. This morning he phoned us very early stating that he was in a lot of pain and could not get out of bed. When my wife saw him yesterday he seem to be a bit battered and bruised. He does not live in the same town as us. Rather than phone 999 I decided to phone 111 and got put through to an operator who took down all the details. She then said she would put me through to a nurse? Anyway after hanging on for awhile I was put through to a nurse who proceeded to ask me all the questions I had answered previously. I repeat the incidents of the falls and explain what had happened. I was asked some more questions like can he get out of bed which I had already answered to the same person. Strangely they asked me why we could not go around to attend to him and then phone from there. I am disabled and cannot get up the stairs and also have no medical knowledge. They then asked me if he has had any falls and unfortunately at that point I lost it as I had already been on the phone 20 minutes and was going nowhere. I put the phone down after thanking them for not being able to help. I then phoned "999" and they were very prompt. They later phoned us to advise that due to irregular heartbeat they had to rush him to hospital for checks etc. Thank goodness one service is working okay.
