Hi people I have a Orange/EE account listed on all my credit files with a balance of £489. I can see the account started in 06/2002 and is still marked as active nearly 14 years later. It also states it is FCS disconnected whatever that means! My problem is that i do not ever remember having a contract with Orange. I remember i was at University at that point and used to use a BT celnet sim card. Ive read something about debt being statute barred, dose this account qualify as statute barred? How do i go about sorting this out when i know nothing about it? Any help would be appreciated

Hello All, I am new to this forum. So please excuse any mistakes. I was( am ?) on a T-Mobile contract which should have expired on 07/05/2013. I called T-Mobile in late March(or first week of April. I don't remember the exact date) to enquire the cancellation procedure if any. I was advised that I have to give 30 days notice. So I called them again on 07/04/2013 and told them I would like to leave the contract as soon as my contract expires and convert me to "pay as you go" (PAYG). I also asked them would there be any other charges other than the normal bill. The customer service personal informed. I wont be charged anything after 07/05/2013 and just have to pay for any usage out of my allowance till 07/05/2013. On 02/05, I called them to request my PAC code, so that I can retain my number. But I was told in order to get my PAC code I have convert my contract to "30 days rolling contract" (26£) and give them another 30 days notice which I refused. They told me the other option I had is to pay them £10 which would be added as credit to PAYG and request the PAC code once my PAYG is activated. I informed them that I was not told about the £10 earlier and would not want to pay it as I have another phone. Now they insist if I have to convert to PAYG I have to pay £10 irrespective of whether I require the PAC code(which I would like to have). If I knew they would charge me, I would have requested PAC code on 07/04/2013 itself. I requested to talk to their Manager. The lady in customer service informed the manager will call me back within 2 hours. But nobody called me in last 5 days!. When I checked the balance in the phone yesterday (08/05), I am still have the talktime allowance left which means they have not converted my line to PAYG. So I called them. I was informed the process is started and I would get a final bill today. So legally is there anything I can do to stop them from forcing me to another months of contract or coughing up £10 for PAYG? Thank you in advance.