Showing results for tags 'easyspace'.
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Hi all, Hoping to get some help if possible as no one seems interested, neither the company nor my bank. I set up a website 2 years ago when i started a company however through ill health it was all wound up and dissolved. In Oct 2011 i had a payment leave my bank for the yearly payment for the website which i had forgot to close as an oversight, at the time i contacted them and stated quite clearly that i wanted it closed and everything ceased. i was informed that as i had not contacted sooner i woul hae to pay the yearly charge which i accepted and very reluctantly did. This morning i have awoken to find that they have now taken more payments for the domain name and hadnt cancelled the website, instead in october it triggered it to become auto renew. I have contacted the company and i am currently talking to brick walls, there attitude is tuff, it wasnt cancelled and we have the money. I have tried talking to my bank who have said i will have to wait for the payment to be shown on account before anything can be done, the bank is Lloydstsb surely this can't be right. So the questions are where do i stand with Easyspace as they didnt have my authority to use the card and what can i do. Hopefully someone will be able to help. Thanks Simon
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