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  1. Looking for some advice here-made the grave mistake of buying from this dive at the end of march this year. I had been looking for a diesel for my 100-mile a day work commute when I was tipped off about an 05 plate Vectra SRI at said garage for £2000. I had not seen the advert online but went to look at it. The shabby condition of the vehicle just sitting on the street should have been the first hint to walk away but I made the mistake of giving them a chance. Salesman came up offered £300 trade in on my then 51-plate Astra and a THREE month warranty. We barely got a look at the vehicle before getting pushed into a joke of a test drive -14 miles of diesel and an EGR valve problem they tried to keep from us. I definitely should have walked away there but [said] they would fix it and do the timing belt and NEW tyres I asked them to do so put down my deposit. This was 22/3/14. We asked for service history they claimed to have it and I have never seen it yet despite asking for it FOUR times and FSH WAS advertised. I get home that night and see advert online advertised with 90000 miles, had 99000 -felt pressured into buying as had put deposit down and feared they would try their best to hide behind their t&c and not refund but looking back I would have taken the legal route if need be-easy to do in hindsight One week later [edit] we get there and he tells us NONE of the engine work done and they had only done 2 of the 3 tyres (near bald part worns) and rushed to put another one on and he said ONE month warranty -we told him were were told THREE months (4 of us heard it). The car had been warmed up so we got it home and finally got to do the checks we were pushed away from doing to find a mouldy boot carpet and 3 inches of water in the spare wheel well (easy cheap fix), debris from the previous owner strewn all through the car, mouldy seatbelts, loose rear seat (despite them claiming it was fixed!!), washer pump not working ( failed MOT twice for this), still no service history so it was asked for again [EDIT]. Next day I drove it and because car was cold the EGR problem was there again-took 5 minutes revving to warm it up. Twice it stalled in traffic nearly causing accidents despite them claiming they fixed it too. Following day I returned it demanding a repair or refund -they took it in to get the valve and timing belt done. Two days later I get car back -they demanded the £200 for the belt in cash -I only had card so was driven [EDIT] in my own vehicle to an ATM to withdraw the £200!!! 1st Saturday in april -still no history I took it for a major at my local Farmer's at a cost of £219 where they found a bodge job done on the exhaust instead of a replacement they cut out the faulty part and poorly welded in a bit of metal that could have gone at any time-quoted £400 plus. Other work I had to do was replace the tyres -I went for decent ones with the miles I do - Goodyear efficientgrip at £130 a corner x4 and the fitter was in shock -2 tyres had 215 width and 2 had 225 (all legal claim DVS) but the ones I got were exactly the same, replace thermostat at £85, washer pump at £30. In 8 weeks car was in garage every weekend bar one getting bits done. 12th may heading down the M90 to work car starts bucking like skippy on substances. I make it to work but for safety had to be towed home. Next day I got the fuel filter replaced at £42. When they took it off the local garage said it was that black and spaghetti-like inside they thought it had NEVER been changed from the day it was fitted in 2005!!! I was advised to run the filter in again drove the car to work and back-no change the Wednesday back to the garage. On the Thursday they diagnosed it needed a new fuel injector ( part plus labour just under £400) I told them do it and on the Friday when they went to fit it.. ..found the swirl valve snapped (talking £700 work) and they didn't want the job (CDTI engine, MAJOR work) but at least they didn't charge for the unfitted part. When I told the mechanic I beat a guy with a young family to that car his words chilled me -" You did them a HUGE FAVOUR, that car was unsafe". I have tried rejecting it but they are hiding behind the line " You didn't follow the terms and conditions, You did the work without our permission". I also noticed the false advertising on the trade in - I know it had done 117500 miles, they listed it at 109000, if only I had printed the screenshots. When challenged, [they] clammed up and went on the defensive like he knew he had been caught out. Because I felt I was going nowhere (and couldn't afford a tow truck or get anybody to tow the car to them because they were never going to do it) I felt I had to take £500 for it. I spent £2900 on a £2000 car with another £1500 needed-disgusting and not fit for purpose. Went to a main dealer, got another Vectra 03 plate- 82000 miles £1800, better presented (even in pre-forecourt preparation stage) and the experience was so much better - the salesman wouldn't even talk a deal until we had checked everything worked and heard the engine, he was even honest on the first week to say no history before taking the deposit but a week later full history turned up and was given it to read before paying the balance. We were not allowed to leave before he had gone through every function-much better than the other [company]. I have got trading standards involved with DVS but the lack of evidence isn't helping. My question is even though I felt forced in both buying and selling can I claim something, even just a partial refund, after all what they sold me was totally neglected and they knew it, they were keeping quiet and pushing me away from the faults hoping they would go unnoticed.
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