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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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  1. hyperseven
    I ordered a hard drive from DABS computer supplies and it has yet to turn up after over a week. I contacted them via there email and they want me to contact my local post office depot since sent by Royal Mail. I looked up the number and is an 0844 which would have to pay to call since not covered by my phone contract. I explained this to them but they insist I have to call them. Is it my responsibility to do so or there's as the seller? (also I do not drive so cannot easily get to the depot)

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