Hi,
I had car insurance 2 years ago with a company called Octagon Insurance, I did it online.
when it came to renewal last year , I went somewhere else.
Octagon in their infinite knowledge assumed i would renew with them anyway ,
so they sent me a renewal quote and promptly advised their financing arm - Creation.co.uk to deduct money from my account and set up a direct debit.
I got my bank to refund the unauthorised DD,
returned the insurance renewal sent by Octagon ,
but they have been chasing me for about £200 ever since then.
I wrote to them to send me the agreement schedule I had with them , but they ignored my mails.
Now they have passed my name to Clarity debt collections , and I found out that Clarity did a Credit check on me without my permissions.
They also wrote to me that with their usual threats about putting a default against my credit.
any advice on how to tackle this cowboys please?
thanks
James.