Hi everyone,
New here, so apologies in advance if this has been asked before.
I have recently received a letter in the post from Control Account PLC about my owing them £29.49
for money outstanding to DHL International in relation to charges incurred by HM Customs & Excise.
Today I received a 2nd letter stating I have 14 days to make the payment. The rest of the letter is pretty much the same.
I proceeded to look into my Amazon and Ebay history for the past year, as I am unable to record
when I may have purchased something from outside the EU that could incur a levy of £30.
I failed to find anything for the last 14 months, so I can only think that it may be something I may have bought longer ago, or that it's fake.
Either way, I was advised to register on here and NOT phone Control Account PLC, and get some good advice from you good folk here,
so my question now is,
how do I find out what exactly I owe money for and should I write to them and/or pay them?
I don't mind paying if it's legit, but frankly, their website looks well dodgy
(for one, they don't even have an SSL certificate for their "payment" gateway!!),
so I am very uncomfortable with this entire situation.
Thanks in advance!
Jaco