Can someone please help
- I paid for my jacket to kept within a venues (UK) cloak room,
when I went to collect my jacket, it was gone.
The venue have admitted full liability.
My question is,
what am I entitled too in terms of compensation,
I have requested a replacement jacket.
The jacket is considered a collectors item and has therefore risen in value,
the venue are only offering a refund of what I paid for the jacket
- this amount will not be sufficient to replace it.
My understanding is i
"should be put back in the same position I was in prior to the theft".
I have always maintained to the venue I want my own jacket back or a replacement.
Can anyone advise what I am entitled too
- is it what I paid for the jacket OR is it the replacement value ?