Hi folks,
I am after a bit of advice, I bought my daughter an iPhone 5s for her 18th birthday at the beginning of May (8 weeks ago).
Yesterday she told me the screen on the left hand side had started clicking. She said she would make an appointment at the apple shop to see what they say.
She has returned from there today with the same phone, The Apple geek has told her that the battery is expanding and getting hot because she is running apps in the background.
My immediate thought was that she has been fobbed off, surely the point of a smart phone is for it to be able to run apps whether in the background or not.
Should I put my angry head on and make another appointment and return to the shop. A hot and expanding battery sounds dangerous to me, I have seen the photo's of iPhone's that have caught fire in the past.
Any thoughts would be appreciated, no jokes about iSheep please, I personally am not an Apple fan boy.
Many thanks.
AS