I purchased a travel insurance policy from a UK online company- based on what they advertised on the internet-that stated 1.The policy would pay £2500 personal items,£400 valuables and £300 single item in its summary-(just suiting my needs). 2. The company is WHICH recommended( A big plus ) 3. I could find no adverse publicity about this company (another bonus) 4. I was assured verbally that the policy was a good product-when paying via the phone.(job done) Unfortunately a theft from my luggage while checked in at an airport security system has left me out of pocket. And because my bag was classed as unattended !! refuse to pay my claim. (So much for utmost good faith !!) So when looking into the policy wording and the product details I have discovered the following. 1. The policy I was sent and the policy their appointed loss adjusters use to settle claims lists only £1500 personal items,£300 valuables and £250 per item (which would not have covered my personal items). 2. The company is not on the WHICH recommended list at all - it mealy has its rates quoted by them. (And this had been the deciding Factor In purchasing the policy) 3. I still cant find any adverse publicity or consumer review for this very well established firm- to discourage any purchase of their product(which for me wasn't worth the paper it was written on) I feel that through misrepresentation of the above I was misled into purchasing the policy initially , that I would not otherwise have bought- (regardless of the document conditions) and have as a direct result found my self out of pocket. Does anyone feel there is case to answer or have any advice. I like'n it to a one armed bandit- we all complain when we lose our pennies - but if you knew the machine was fixed to start-would you still put your money in ?

Hi I am new to this site so I hope someone can help. I am defending myself on a disability discrimination Tribunal case. I have been diagnosed with severe work related stress and depression. This happened over a long period of time and I have been traumatised by events. I struggle to cope and have memory and concentration difficulties as well as frequently feeling suicidal. I cannot multi task and everything I do seems to take forever. I was aware of the Tribunal time limits ie 3 months for submission and although I tried very hard to meet that date my application I was about a week late. My illness, unable to multi task etc. I have been trying to find some case law site to help me as my ex employer will rigorously try to get my case thrown out on time limits. Most of the sites I have found like Practical Law will not let individuals sign up (free trial periods) unless they are solicitors. Baiili is only upto 2006 and impossible to narrow down a search for relevant case law. I have found some cases where the case was allowed through ignorance of the time limit and being involved in other processes but looking for some that fit my circumstances of knowing the time limit but mental health and inability to overcome computer difficulties meant I missed it. Can anyone either help with some case law names that fit my circumstances or an upto date case law website , which is free to use or where I can get a free months trial to use it. Please help.