Showing results for tags 'card details'.
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To cut a long story short: I used my card details for a friend to pay a sky installation, and they have retained my details and used them to take payments, as my so-called friend hasn't been paying her direct debits. On my bank statement it is a POS (point of sale) transaction, where, to my knowledge you need to be present to allow use. This to me is highly suspect, and fraudulent. I have spoken to SKY (nightmare!!!!) and was advised to write to them with full details and give proof of the payments (statements) and they have written back saying they cannot do anything as I am not the account holder and cannot access my friends account under data protection act laws. However it is perfectly fine for them to use my details. My bank are not willing to help and say it was my own fault for 'giving out' my details. I was given assurance when making this one off payment by SKY that my card details would not be used. Before I write back and threaten legal action I could do with some advise on what rights I have and if SKY have broken any laws. Surely it is basically stealing? Trying to claw the payment by any way possible?
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