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  1. hello, I hope someone can help me. My husband has been referred to Rossendales for child support arrears even thought he has been making regular monthly payments to the CSA since 2009 as ordered by the courts. Although we had paid off the arrears from the court hearing we carried on making the monthly payments as we knew there would be more arrears to pay. When my husband wrote to Rossendale's explaining this they said that the CSA had informed them that the payments he was making were for regular maintenance payments & not for the arrears. This is not true so my husband wrote back to Rossendales explaining that he had not been informed by the CSA of this & sent them paperwork which clearly shows that the payments he made were going towards the arrears. We had no response until Wednesday when a notice of distress was put through our front door, naming my car on the inventory. I have already emailed Rossendales informing them that it is my car they are not authorised to take the car. The bailiff also put a levy fee of £187.00 on the notice. There is no mention of how many visits they have made so I am assuming it is the 1st visit. My husband has rang Rossendales today & offered to pay them £50 a month & they have refused saying they want £600 a month which is totally impossible for us. They also said that the car registration document is not proof enough & that they want to see the insurance documents aswell. The insurance documents shows me as the policy holder & my husband as a named driver. My questions are: 1. Can they just take my car now I have informed them it is mine? 2. Is the registration document proof enough of my ownership of the car? 3. Do I have to send them the insurance certificate as proof aswell, if yes, will showing my husband as a named driver be a problem? 4. What will happened if the bailiffs do not gain entry to the house as after reading the threads I have not intention of letting them in? I hope this makes sense & hope someone can help. It is so frustrating as we are doing out best to pay off the arrears, but it is never enough for them.
  2. hi my wife received a notification of intention to distrain on Thursday 31/1/13. she works long shifts so i am trying to sort this for her. we missed some council tax from 2011 and i have spoke to the council who told me it was £599.74 but weren't able to make any arrangement to pay as it is with the bailiffs now. they also told me that they sent a court summons in Jan 2012 but i do not remember this but i might have missed it. i then rang the bailiff that paid the visit to us and she told me that i owed £802.72 i asked why this was so high and she told me that there is a £43 levy fee for my car that was parked on my drive (car in my name, debt in my wife's name). and £160 van enforcement fee. she did say if i could produce my v5c form then the car levy fee might be lifted i told her i would have to get in back in touch once i got some advice and she said she had now left the area and isn't dealing with me anymore. i then tried to ring phoenix commercial collections but they would not speak to me as its not my debt. my wife would have to send a letter giving me permission to discuss this debt. this is the stage i am at now. i dont understand what a van enforcement fee is. the bailiff has never entered my house. i have been playing with numbers and can make payments of up to £300 a month but i don't know how i should go about paying this. do i wait till i can talk to phoenix when my wife has sent a letter or do i just use the councils automated payment line. any help will be massively appreciated.
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