I had a loan with Blemain about five years ago.
The loan was secured against my property.
After two years I remortgaged and repaid the loan.
I have checked the paperwork recently and noticed that I was charged £4,681 for collection costs.
I have now written twice to Blemain asking for a detailed breakdown of these costs.
The reply I had today said, the costs were "as a result of administrative costs applied to the account".
I know that!
They don't seem to want to give the details of the charges.
I don't know what to do now.
Shall I write again or what?
Please can anyone help me.