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I recently made a purchase ONLINE, live, gold bullion. I have used the regulated company & site many times before. pressing the CONFIRM button . it requires acceptance etc, that clearly states the order cannot be CANCELLED and payment is immediate by debit card. it is VERY clear that this contract is exempt Regulations 2013 regulation distance and off-premises because of LIVE fluctuating prices. PRICES ARE FIXED upon confirming, which I did, and is a in STOCK items. I receive the confirmation of ORDER , and acceptance of order also confirmation of receipt of payment ALL 3 By email. However the fluctuating OFFER price was a lot lot lower than usual .But the gold markets where very volatile (e.g. in 1min GOLD price fell 5% Lower, though I did not know this , till later,) but I made the decision to purchase. and I was very very happy. Please could you advise me if the well established bullion online regulated trading company, can now, cancel my order. and just refund my payment. Briefly citing it was an live OFFER price ' error ' due to technical /software glitch. and stated I am taking advantage of them. and if I continue the argument they will hand my case to their solicitors. please advise, many thanks graham young
