My car would not start with the turn of a key.
L&J Autos (131-135 Whitehouse Lane, Bristol BS3 4DN) took my car in.
I was quoted £150 for recovery, a replacement starter motor and labour.
They are listed on Facebook as: ljautos7
I collected the car later that same day.
I was told there was nothing wrong with the starter motor.
I was told a mini 30A fuse and a relay switch was replaced.
I was charged £100.
36 hours later, exactly the same problem.
I turn the ignition key and I hear a clicking noise.
The starter motor will not turn.
I contacted the garage.
Told them the problem isn't fixed.
They replied "You drove it away didn't you? So it's fixed!"
After several phone calls I have been insulted and threatened to 'have my head punched in'.
I asked them to look at the car again but instead, they gave excuse after excuse - some ridiculous, as to why the car won't start.
I demanded a refund. They reacted aggressively calling me a 'dick head' and dropping the 'F'-word.
I feel I have been mugged off by this cowboy outfit.
How should I proceed?
It's not as though I can afford to lose £100, I'm unemployed.
I used my fortnightly dole money to pay the garage.
Citroen C2 Furio 1.4 HDI