Showing results for tags 'british airways'.
Found 2 results
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Can someone explain to me how British Airways can continue to sell tickets to fly to Greece on the 19th and 20th of October when the Greek Air Traffic controllers announced a 48 hour strike last Friday (14th October)? This is scandalous and since you know they cannot possibly fulfill these tickets they're going to be left with very unhappy customers. -
Last week I was booked on a British Airways flight one morning - after being sat on the aircraft for well over an hour, the captain informed us that the technical problem holding us back could not be fixed, and that as far as the airline were concerned, the flight was cancelled. We were all offloaded and had to rebook later flights etc. As I ultimately arrived at my destination over 3 hours late, I thought I had good grounds for a compensation claim (after all, the delay had cost me money) under EU Regulation (EC) 261/2004. However, on using the on-line claim form at ba.com I was told the claim was not valid as the flight was not cancelled! Indeed looking at flightstats.co.uk, the flight is indeed marked as "Delayed 404 minutes". Sure, the aircraft would have been flown back to Heathrow (the destination) eventually, but by this tactic it seems they could argue there are never any cancellations! I will be writing to BA formally, but in the meantime, are there any views as to whether I have a case for compensation? Thanks, FtBS
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