Showing results for tags 'bios'.
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HP Pavilion G7. Downloaded an update for the BIOS, as instructed to by the HP support Assistant. Everything checked ok until installing. It prompted me that it was Flashing, and do not power off the machine. Three days later, I had the same message, and the keypad, and keyboard were disabled. After Googling I realised I had little to no chance of the upgrade being successful. I therefore removed the battery, and the AC power. After that, nothing. Plug the power back in, and nothing. The AC power light won't even light up. Phoned HP, but they said they would charge me for telephone support (even though I would not need it if their support software hadn't told me the update was available). I wouldn't be so bothered if it was my laptop, but it's not. I know these things happen and I can't help feeling responsible. I don't want to have to buy him a new one, so any help would be appreciated. The laptop is nearly 3 years old and out of warranty. Thanks guys.
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