Showing results for tags 'barclays ppi claims'.
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Is anybody experiencing delays with Barclays PPI complaints? My complaint arriived with PPI dept on 16th May 2013 (track and trace). Yet too date it has not even been acknowledged. According to Barclay's website acknowledge in 5 days, decision in 8 weeks. Now nearly 12 weeks The original PPI was with Clydesdale Finance (nothing to do with Clydesdale Bank who returned docs very quickly) which was taken over by Barclays Partner Capital so it might be that the complaint was passed on. But neither Barclays main or partner capital give a seperate address for PPI claims I have tried phoning but never get through and resent it being 0845 number (adding insult to injury). I have sent a follow up letter last weekend. Again track and trace but to date Royal Mail have not delivered (so poor customer service to the left of me, miss sold PPI to the right of me) yet. That or Barclays just not accepting new mail So back to my original question. Are Barclays especially slow at the moment?
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