I was perusing Tesco Direct the other day and ordered a new TV, I ordered (or so I thought) a 47inch LG 3D TV but today I received a 32” LG 3D TV and a completely different model to what I ordered.
I went back and had a look at the listing and found it had been removed, I then checked my order history and found the 32” TV is what I had actually ordered and not the 47” the listing stated.
I have a habit of printing off order confirmation sheets and web pages so I had a look, sure enough they both say 47” and are for a completely different model to what I received, my conformation email and dispatch email also state 47”
Just wondering if anyone else has been in a similar situation, I haven’t contacted them yet as I’m at work but I would quite like to receive what I ordered so are they under any obligations to supply what I ordered? It might be a mistake but it seems pretty sneaky and how it was not spotted before it was dispatched is anyone’s guess. It wasn’t ridiculously cheap either, no £49 iPad job lol it was around £170 less than other retailers so I just thought it was reduced.