Hi all I am asking for a bit of advice. I am currently on a Debt Management Plan (DMP). My credit rating is, non-existent. I needed a car to get to and from work. I went to Carcraft to get a car on finance. The staff at Carcraft appeared to be friendly but put obstacles in the way of every car I wanted. Excuses like, the finance company will not give you finance on that car because of its reliability. The finance will only allow you to have that car over 3 years, etc etc. In the end I was ‘directed’ to a VW MK5 golf estate. This was not my first or second choice but at the end of the day, ‘ beggars cannot be choosers’ as they say. I took possession of the car and it seemed ok. However the next day I noticed some damage to the lower front grill and took it back. Carcraft rejected this saying it was done while in my possession. I couldn’t prove it wasn’t so I ended up accepting it. Then I noticed some rust on the rear tailgate. However Carcraft did put this right. Over the next few weeks I did notice the gearbox was a little stiff to engage the gears at times. As this was intermittent I was convinced the Carcraft would find nothing wrong with it. However 20 months later the engine gave up. It threw a conrod out of the side of the engine. The engine was now a lump of scrap. My local garage stated a repair price of a minimum of £2000. I cannot afford that. I have regularly had the car serviced and have even had the cambelt changed in an effort to keep the car in good condition. I started to do some investigation into the background of the car and found something disturbing. The car had received no services from 31554 miles to 72638 miles. That’s 41084 miles without a service before I purchased the car. In my opinion the damage to the engine started then and manifested itself 20 months after I purchased the car. The car is a 58 plate so it 6 years old. The mileage is high at 89900 but it is my understand this well within the life of a diesel engine. The car is still on finance and I am still paying it. The past week has been very stressful for both myself and my Wife. I am not very good when it comes to disputes and making my point and would like some advice about what I can do with the car and carcraft if anything.