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I placed a significant order £300+ on Saturday morning. Instructions were that contact would be made within 24 hours to discuss delivery times. 5 days passed and all day yesterday I sat trying to get some telephone assistance but stayed in the "busy high call volumes" for 3 hours. Finally called corporate HQ and spoke to someone. 1 hour later a woman phoned and said delivery date would be 5th September which is way over the guidelines on the online booking info. I explained that this was not acceptable and the woman went away returning in 20 minutes saying she was trying to talk to the delivery department. I asked her to email with a sooner date she agreed within the hour, no email was received. Be aware that using this service could make you an angry person
