Showing results for tags 'artex'.
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A flat that I rent out had Artex on the walls, this contains a very minor amount of Asbestos so needs to be disposed off properly. Spoke with the Local council over the phone and they advised that if I take it down myself and triple bag it, dampen it and label it they will pick it up for free. So did the job myself and called it in they took the order and said someone would contact me. 3 weeks go past and nothing. Call it in again, was told its free and it should be collected within a week. Get a phone call from a very rude person from the council who says its not free and they will not pick it up. The person simply denied that I could have been misinformed on 3 of my phone calls. I asked that if all calls are recorded and he confirmed they are so asked him to listen to them and get back to me. Now they will not return my calls or have they contacted me. What are my options? Can I ask for recordings of the phone calls? Are they liable to collect? I am quite angry as they made me waste 3 days of my time taking it down where as I could have just got a company to take it down and take it away.
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