I booked a removals through anyvan for 2-4pm yesterday.
We were only given a very small window by the landlord to remove our possessions after eviction.
I called the anyvan driver at 3 to find out where they were and he gave me his office number. I called them she said she'd speak to driver and get back to me. Someone from Anyvan HQ called me back at 3.15 to say driver was delayed and wouldn't get there before 4pm.
I was very upset as we had been told there was no possibility of having access after 4pm, and the door was promptly locked at this time with many possessions still inside.
Landlord says they have filled their obligations, and looking through anyvan t&c there is no possibility of a claim for loss unless the goods were picked up!
Does anyone know of anything I can do, to either get my goods back or sue anyvan for their loss.