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Hi, My wife had a magazine subscription with De Agostini untli August last year, when she cancelled. They subsequently sent her an invoice for £11.96 (which is what she actually owed). They only accept payment by cheque (which my wife neither uses or possesses) or via debit/credit card. No way is she prepared to give them her card details as there is a suggestion on their invoices and reminders that they will continue with her subscription. She has contacted them several times for their bank details in order to make an online payment. Each and every time they have refused and re stated their only 2 payment options. Just before Christmas she received a final reminder giving her 7 days to pay or they will add an admin charge of £5.00 and forward her name to their debt collection agency. I subsequently wrote to them about the matter and again requested their details in order to pay online. In the meantime we have received a "threat o gram" from CCS Collect for £20.46, who have given their bank details for online payment. As a result the account is now in dispute, does she dispute the entire amount or pay the original amount to CCS and then dispute the difference ? Just wondering what the best way to proceed is Thanks in Advance
