Hi, I'm not upto speed in this area so need a little advice. I'll keep it brief and bullet pointed. My daughter and her partner rented a flat from Apr 16 to Sept 16. Moved out and each moved back to parents homes. Updated with council tax online to advise of moving and re registering on electoral register. (i know this happened as i did it for them!) Forwarding addresses given at that time, proved as the CTU quoted the new address during a call today! Today my daughter received a letter from Marstons demanding £212, no other communication from anyone until this, hence the reason for calling CTU today, they say speak to Marstons. so, the question is, how can i get the CTU to take the account back given they had no idea any money was owed, no liability order received etc. Any advice much appreciated Thanks Martin

I am contracted to work 30 hours, currently this has been worked over 4 days leaving me with one full day free. I work in a team of over 30 who all either work 30 hours or 18.5. We can all cover all the tasks of any team member. I think that my line manager is going to try to make me work my 30 hours over five days which does not suit me due to having caring responsibilities for an elderly relative and a mentally ill relative. I don't mind which day I have off, but I need it to be one full day as I schedule medical appointments etc, for the day I don't work. I also may be asked to change the day I currenty have off for another one, and whilst I am happy to do this I can't do it for the next three weeks due to having committments which have incurred costs, can they force me to change days and lose monies aready paid? Many of the rest of the team do their hours in 4 days, and at least one has a set day off to attend University. Where do I stand if my manager tries to force the issue? It should be perfectly possible for her to ensure that I only work 4 days but she likes to be difficult and I think she wants to show she is in charge. I have looked at the rules for refusal of flexible working and it appears that on at least 2 points they could not reasonably refuse, but I am not sure if flexible working covers my situation. Can anyone offer me some advice as to what I can reasonably expect of my employer in the circumstances.?