Showing results for tags '7mnths'.
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Hi, We recently bought a vehicle from Carcraft. We had the usual Mis-haps with being called back to sign paperwork they'd forgotten etc - but that's not the issue. We recently had the car MOT'd at their Radcliffe branch, and there were a few advisories. Some of those indicated rust, and also a leak (I think transmission fluid?) The car has been used for a month since this, and then - yep - you guessed it, engine management light came on. I pulled over immediately, and contacted them. They wanted me to take it to Radcliffe - which is a fair drive - and I wasn't prepared to do this given the dashboard was screaming at me to check the engine. They reluctantly agreed for me to take it to a Halfords - which was mercifully less than 1 mile away. I made it clear that I wasn't going to be able to pay - however when I got there it was £49.99 for the diagnostics test. Later that day we picked the car up - the work hadn't been completed as Halfords weren't sure if the repair that was needed was included in the warranty. After a few phone calls they agreed to pay for the work as a 'goodwill' gesture. The whole experience from start to finish has been dreadful. I'm not sure what a 120 point inspection is, but I was assured that the vehicle I'd been sold was roadworthy and reliable. The car is 2010 - and I'll be paying for it for the next 3 and a half years. Given the difficulty in getting a simple warranty repair done, and the number of faults that seem to be creeping up with this car - I'd rather like Carcraft to have it back. It's done less than 4k miles since we bought it. I doubt the previous owner/victim of this car had the greatest of driving credentials - as we found Cannabis in the doorwell. Bottom line, the outstanding on the car is: £5,500 I've spoken to the finance company - if they take it back we'll still owe £3,000 So sounds to me like I've been well and truly shafted. The total I'd pay if I keep the car is in excess of £10k - for a car that seems to now be valued at £2k. Carcraft won't budge on this matter - is there anyway I can force their hand?
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