just got the cheque through after filling in the paperwork
gave them a ring just as a thankyou
the guy on the phone was VERY good.
knew the whole works and had all the details.
outlined who I was etc etc and CAG.
he said if anyone had any issues
feel free to ring the number on the claim pack you'll get
they have 90% of the data needed already including your statements
but you MUST sent the signed form etc back by the 31st august.
dx