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Showing results for tags 'rejecting'.
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Hi Bought a new car from a franchised dealer recently, 3 faults become apparent very quickly Within 10 days they are advising the car needs taking apart so we reject the vehicle under sale of goods act and ask for a refund. They refuse. We now need a solicitor to advise but don't really want to go through with county court etc due to solicitor costs. (car cost 20k so won't go to small claims court) Any recommendations for some professional help ????? Thanks -
I bought a 2008 vehicle with 51000 miles from a dealer and took delivery just over 1 week ago, I found the following problems straight away 1.steering wheel shakes badly @65 mph 2.steering pulls lightly to left 3.heater only works on number 4 position 4.gear grinds going from 3rd to 4th 5.mirror control fell off in hand. I have contacted them to say I want to reject the vehicle but he insists he has the option of repair first, I simply don't want to see it again after all these issues in such a short time but can I insist on refund as I would like? Thanks in advance!
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Jeep - Rejecting a vehicle
Surfer01 replied to Surfer01's topic in Vehicle retailers and manufacturers
Previously we had a 1996 Toyota HiLux Surf 3.0 and never had any issues with it. We sold it to buy at 55 Jeep Grand Cherokee 3.0 CRD with 61,000 miles on it and sued HP. Since collecting the vehicle, the kick down failed, dealer had it a week and it was repaired. Next the heating in the vehicle broke and needed repair. Only the authorised Jeep dealer could handle the repair. Today the brakes were binding and could not move the vehicle at all. After rocking it back and forth managed to free it and reverse, but then the brakes would lock on after about 20 meters when it went forwards or backwards. Brake releases and then applies itself without any help from any one. Called breakdown and it was found that when the vehicle was moving forward the rear offside brake activated itself and stopped the vehicle. On jacking it up, the nearside wheel could turn freely, but not the offside rear wheel. I have never heard of a vehicle applying a brake itself and could be very dangerous if one was driving. The vehicle is on HP and if we traded it in we would probably lose quite a bit of money. We are seriously thinking of rejecting the vehicle as we have only had it 5 weeks and done less than 1500 miles. The dealer has been very helpful and paid for sorting out the vehicle but how many more times is it going to break down? Do we stand any chance of rejecting it?
