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  1. Hi all, I stupidly used Quickquid for payday loans last year and defaulted on the payments. I am now being chased by ARC for the outstanding money and two defaults have been registered against me on callcredit. I am happy to pay the money back, I was wondering if there is any likelihood of being able to get the defaults removed? The two defaults are for £160 and £660. They were defaulted very quickly after they started: for the £660 (from callcredit report): Account opened 12/10/11 Account defaulted 09/01/12 for the £160: Account opened 07/09/2011 Account defaulted 12/12/2011 Both debts still appear on callcredit as owned by Quickquid, but when I spoke to quickquid they said the debt has been passed to ARC, the american at quickquid didnt seem to understand when I was asking if ARC own the debt now or if they are acting as agents for quickquid. As I understand it third party collectors are more likely to strike a deal to remove the defaults on full payment?? I will do anything possible to get the default notices removed as my credit record was just getting back on track when I did this, and this will now ruin my credit for the next 6 years (well just over 5 now). Any Advice?
  2. Hello everyone, After reading similar threads, I thought I'd post one of my own. I currently have three pending payday loans; Wonga: £839.98 (£650.00 + £172.78 Interest + £16.50 Transmission fee) Quickquid: £487.91 (£237.76 + extended £250.15 including interest) PDUK: £187.50 (£150 + £37.50 interest) I have used these companies more than once, and I always pay back in full every time. However due to job loss in my household it is now my responsibility to pick up the bills, food etc. So it is simply not possible for me to pay these in full tommorow (the due date) or in the forseeable future. I have not taken any chances,as my bills need to be paid and my family fed, so I have cancelled my card and direct debits, opened an entirely new bank account for my wages to go in and emailed each lender to let them know about my situation. I have made it clear that I intend to pay back the loan in full, plus one months interest. PDUK were first to reply, and asked me to fill out theirincome and expenditure form, which I did. However they have emailed me back with the offer of a deferral and to pay the loan back in full next month. Clearly they did not take my income and expenditure form into consideration, as it shows after all expendisures I am left with £58. I have emailed back to thank them for the offer, but that I must decline as I wil not be able to pay the loan in full next month and referred them again to the income and expenditure form. I have voiced that I am very keen to set up a repayment plan and I am now awaiting their next reply. Can anybody offer some advice on how to deal with these people? They really seem to be dragging their feet. Quickquid and Wonga were next to reply, they both refused to set up pre-default plans and advised me to call their collections departments on the day of collection. Any advice with how to deal with these companies over the phone would be much appreciated. I would like all correspondance to be in email form, but I have a feeling they may make things difficult for me when I call them tomorrow. I would also like advice on how to send these companies their repayments, if or when they agree to a repayment schedule. Thank you Gemma x
  3. Hi everyone, As you probably read in my other post I had several payday loans with multiple lenders for years, and since beginning of this year I am trying to "break out" of this "spirale of debt". With Quick Quid alone I had so far 27 loans, paying a total of 6,355.00 GBP in interest alone. The latest still active loan of 1,800.00 GBP (including interest) I took out in February this year. I contacted them twice since for a repayment plan, but only managed to set up one over 4 months. They informed me twice that this is the maximum they can do for me. I paid 3 of the 4 instalments, but am struggling to pay the last one (438.00 GBP) end of this month. Ideally I would have thought to come with them directly to a mutual agreement, as a long-term customer, and as I am obviously willing to repay, and would prefer not to have them passed it on to a DCA. Most of my other PDL lenders I borrowed from agreed to plans lasting 8 - 12 months. My question therefore is if anyone on this forum ever managed to agree a repayment plan for more than 4 months with them (with them directly, not with a DCA)? Any help is much appreciated! Thank you
  4. I have an issue regarding early repayment with Quick Quid. Initially my partner had a loan of £400 with them, which she succesffuly applied for an extension. However, on her next pay date a company bonus meant she was able to afford to pay off more of her loan. The extension fee was automatically taken in the early hours and she then made a payment of £150 towards the rest of the debt. Both of these transactions occured in the early hours of the morning on her due date. Now, my calculations put her outstanding debt for next month at £250 + interest for the month (21.25%), approximately £303. However, Quick Quid have applied the second extension fee before allowing her to make the partial payment and are now demanding £335 on her next due date. She spoke to a rep (recorded of course) to try and clarify how they could justify the cost and asked if the loan would have been cleared had she made a payment of 400 on the due date. The rep stated that it would not. Is this something that they can do, add on additional finance charges before taking into account early repayment?
  5. I have a loan with QuickQuid for £625 which is due to come out of my account on 1.6.12. I have rolled it over once but really just want to pay it off now, which I can't do without a payment plan. I went on live chat with them last night and they only offered me a 3 month payment plan which I can't afford. My worry is - if they try and take the money on 1.6.12 there won't be enough in my account - will they just take what i have got in there?? I've read on here that the best thing to do to get a longer repayment plan is to default and then set one up with them. Help please!
  6. I've gotten into the PayDay loan spiral of rolling over loans over the last few months, I've always paid on time but have found that I've been constantly borrowing more and need to put it stop to it. My finances are a mess this month and my bank account will be cleared straight away once my salary goes in on Friday, therefore I only see the option as defaulting on the loans so as I have money to cover rent, expenses etc. for the month and setting up payment plans to get everything paid off and get myself back in the clear over the next 12 months. I owe approximately 1400GBP with Wonga, 1100GBP with SwiftSterling and 388GBP with Quick Quid. I've read on here that the PDL companies can access my account even if I cancel my debit card..is this true? I bank with HSBC and my salary transfer for this month is already in progress so I don't think I can shut my bank account down now at this stage..does anyone have any advice on what to do? I have another bank account at HSBC which is a joint account with another family member who has no idea of the financial mess I have gotten myself into I don't want her finding out. I presume they can't access a joint account, I would ideally prefer to remain banking with HSBC. Am I better to contact the PDL companies before Friday to let them know to expect the payment to default? I am looking at requesting a 12 month repayment plan with Wonga and SwiftSterling starting from August and a 2 month repayment plan with QuickQuid starting this month. Is this achievable do you think? I'm also worried about them calling my work, its the last thing I want my work colleagues finding out about. Thanks Michelle
  7. Hi, who can advise the best way to pay QQ back? They are insisting on CPA's or bankers drafts and wont give me bank details! Wonga, however, quickly gave me theirs!
  8. Reference: ************ Original Creditor: Quick Quid Principal Sum: 1,374.00 FAILURE TO RESPOND - NOTICE Dear ****** Despite previous correspondence you have failed to respond and the above debt remains outstanding. We are not aware of any legitimate reason for non-payment of the account and although we would prefer a mutually acceptable settlement, we will not hesitate to take legal action to resolve this matter. We trust that this will not be necessary and would request that you send your payment by the deadline below. If you do not respond to this letter we will have no option than to arrange our doorstep collectors Meritforce to visit your address and review your ability to repay this debt. To stop this action call: 01563 556 544 immediately to make payment or email us at general@mackenziehall.co.uk. Important: If you are not the named person above please contact us quoting M28128832 to stop any further communication. Oliver Green I Have just recieved this email from Mackenzie Hall and im pretty worried about what to do. The property they may visit is my mothers house. However i do not have the funds to pay the sum in full. What do i do. Help would be much appreciated
  9. Good morning everyone, This is my first post on here although I have been reading various threads from people relating to pay day loans etc. I currently have two pay day loans, a credit card and a grad overdraft: Quickquid - 875 Wonga - 581 Credit card – 4600 (£200 per month payment plan arranged) Grad OD – 1650 My main priority at the moment is to deal with the PDL’s. I have spoken to national debt helpline who advised me to cancel my debit card, write letters to my bank and pay day companies to cancel the continuous payment authority etc which I have done. My PDL’S are due Monday 28th May and as I didn’t want to hang about until my account’s defaulted with these PDL’s I decided to email them as I’ve seen some people do so on this forum. Wonga replied with an income and expenditure form which I returned with basic info and they have now agreed on a 12 month payment plan (I have not agreed to this as of yet). They said I would not receive a default on my credit profile although they did say there would be a note of some form of payment plan. Can anyone give me concrete confirmation that this is correct? And will this still badly affect my credit rating? Quickquid haven’t been so helpful and advised me to go on to live chat which I have done twice now. I explained my circumstances and initially proposed a 12 month plan which they outright refused. They then offered me a 3 month pre-default payment plan of £291 per month. I need to be realistic it would leave me with not much for three months as I’m currently paying rent, bills and £200 per month for my credit card. I explained this wouldn’t be possible and proposed a 4 month payment plan which they refused. The woman then said I should wait until the payment due date and speak to collections who may be able to arrange a 4 month of 3 month payment plan. She then confirmed that I will not incur a £12 late fee or a default if I telephone them before the end of the payment day. My questions are: 1. Will I still be able to agree to a payment plan even though it’s on the payment due date? I somehow recall reading somewhere that they need one day’s notice? 2. Will I receive a charge as I haven’t paid them the full amount on the agreed day and given them notice? 3. Will I receive a default as I haven’t paid them the full amount on the agreed day and given them notice? 4. Has anyone had a 4 month pre-default payment plan with quick quid before? I want to avoid a default at all costs and get this settled asap to get these people out of my lives. Thanks for your time, any help would be much appreciated. Sizer
  10. So im finally registered here after spending the last couple of weeks reading through posts on payday loans and how to cope with them. First i know im stupid for taking these loans but times were desperate and i could afford the rollover fee's but i have now moved into a new flat with bills and it has now put pressure on my circumstances. First my old debts: Capquest - 2100 (Paying at £50 a month) SRJ Debt Recovery - 600 (Paying at £600 a month) These bad marks on my file are the reason for my use of payday loans however my question on these is hen does the default drop off my credit file. Is it 6 years from the date of default or the date the money is cleared as they have been registered on my credit file for roughly 4 yrs now. Ok now onto the payday loans: Wonga: Agreed To Freeze Interest And Accept Payments Of £48.12 over 10 months. Wage Day Advance: Agreed To Freeze Interest And Accept Payments Of £38.12 over 6 months. Peachy Loan: Agreed To Freeze Interest And Accept Payments Of £38.12 over 4 months. Cash Genie: Agreed To Freeze Interest accpet payments of £25.00 over 6 months. Now the companies causing me issues are: TxtLoan: Will Accept A Payment plan but add £200 on to the final balance. from what i've learnt looking round the site i should negotiate at 1 months interest plus the original loan sum. Quickquid: While they have offered a payment plan it is only over a 3month period and is not suitable for me at £103 a month. i need to realistically stretch this over 6 months. Any advice on these two at all? does anyone know what there debt collectors are like? Also i've recently changed job so these companies will not have a work contact number for me - is there anyway they will be able to track down my place of work?? im new at the business and fear repeated calls from these companies could lead to me being fired. cheers for your help in advance, time for a change P.S. please find attached my correspondance with txt loan up until this point below in italics while quickuid are refusing to communicate via email and keep asking me to call. Anyone got any suggestions on a good email for quickquid. My 3rd or 4th Message To Them I again offer a payment schedule based on the original loan amount plus one months interest (?353) to be paid in installments of ?45.00 per month with a final balance payment of £40 in the final month. Could you please forward me your bank details by return so I can set up a standing order to make the above payments. my offer is to repay 1 months interest at the original amount as i know you have agreed with others not for the amount 550. alex moore please respond urgently so i can set up the standing order to commence on the 30/01/12 my suggested repayment plan is 30/01/12: £45 30/02/12: £45 30/03/12: £45 30/04/12: £45 30/05/12: £45 30/06/12: £45 30/07/12: £45 30/08/12: £40 this would total £360 clearing the entire balance on the account. regards, XXXXXX XXXXX There Latest Response Dear Alex, Thank you for your e-mail. Unfortunately, we can not accept the repayment plan you suggested as per your loan agreement the amount of £554 needs to be repaid. If you are not willing to accept to repay in £45 monthly repayments for the next 6 months and then increase the repayments to £80 until the balance clears, then after 61 days from the time you made the loan request your loan will be handed over to our debt collector. The full amount you will need to repay them is £692.50. Please confirm how would you like to proceed? Then after this they sent me the following which contradicts what they say above by taking £45 payments and no increase in repayments as stated above: Dear Alex, Thank you for contacting us. We offer short-term 15 day loans only. However, as a responsible lender, we are willing to modify your repayment details and agree that you can pay back the outstanding balance as follows: Loan ID: XXXXX PAYMENT PLAN: Date: 2012-01-30 / Amount 45.00 Date: 2012-02-29 | Amount £45.00 Date: 2012-03-30 | Amount £45.00 Date: 2012-04-30 | Amount £45.00 Date: 2012-05-30 | Amount £45.00 Date: 2012-06-30 | Amount £45.00 Date: 2012-07-30 | Amount £45.00 Date: 2012-08-30 | Amount £45.00 Date: 2012-09-30 | Amount £45.00 Date: 2012-10-30 | Amount £45.00 Date: 2012-11-30 | Amount £45.00 Date: 2012-12-30 | Amount £45.00 Date: 2013-01-30 | Amount £14.00 Total Sum: £554.00 Please note that we will debit your card for the repayments so please make sure we have your up to date details. If you fail to follow the repayment plan the loan will continue to follow the original credit cycle per your loan agreement.
  11. HI all, I've fell for the trap too! - Hope this information helps you all out... Please feel free to adapt my template below and it would be great to hear of peoples outcomes from this if used! Remember, never give these companies your new bank account details, new bank card details, do not complete any 'Income & Expenditure' forms for them or supply with bank statements. Do not accept any additional charges for arranging a payment plan, cancel your bank card, direct debits and where possible, get a new bank account. Make one off payments to them by Postal Order, cheque or a bank transfer that YOU set up yourself in your on-line banking, do not set up any type of automated payment method, YOU keep in control of your payments to them. Once set up, keep paying and get the debt out of the way and NEVER use these people again. These people are crooks and prey on the financially voulnerable - Good luck guys, and keep strong :o) Dear Sir / Madam, I have found out that my bank have withdrawn my overdraft and applied all of my charges / interest to my account, which is now leaving me in an terrible financial situation. I will not have any funds in my bank account for you to collect your payment to cover my loan, or pay any of my household bills as my wages which will be paid in on 30/06/11 will just cover the bank charges on my account. Please can you therefore with immediate effect, not attempt to take any payment from my bank account, either by Direct Debit or using my Visa Debit card details supplied as this will mean I will incur further charges from my bank and have even less money to enable repayment of my debts. I would now at this point like to arrange a payment plan with you and freeze any further interest and charges going forward so I am able to pay off my debt with you as quickly as possible, contacting me either by letter, e-mail or on my personal mobile number only. Contacting me at work would cause me further distress and I would also class this as harassment as I do not wish to be contacted at any point regarding this debt whilst at work. It is with great regret that I am having to ask for a repayment plan, but due to these unforeseen circumstances which have now effected my ability to repay the loan to you in one lump sum, I have no other alternatives available. I will have to contact all of the other companies who I pay by Direct Debit to arrange payment options with them also as this has left me totally penniless and I have no idea when I will be able to get back on track. For my protection, and from a legal point of view, I would like to inform you of the following: You have 3 methods of contacting me (letter, e-mail, personal mobile - which has voicemail enabled for messages to be left) which should be more than adequate for your company to communicate with me regarding the repayment of the loan. I have heard / read stories about people being constantly contacted when in my situation and I must inform you that I will be taking note of all methods of communication (times, dates etc) so to keep a record should I feel that I am being harassed or continually contacted, receive calls that are cancelled within a few seconds or receive automated voicemail messages asking me to contact you back. Please can you confirm that your company agrees to my preferred methods of contact and will not contact me whilst at work, either on my personal mobile telephone or work number. I must inform you in the strongest manner that I do not wish to be contacted at my place of work at any point regarding this loan / debt as this could jeopardise my employment and therefore I would not have the monies to repay the loan to you. My work telephone number was only provided for you to confirm that I was employed and that my place of work had a working land line, and this is what you informed me when setting up the loan. My work environment is not a place for me to discuss personal finance matters, or arrange further more convenient times for us to discuss matters further if you cannot do this by letter or e-mail. I can only be contacted by telephone on my personal mobile number between 4pm and 9pm Monday to Friday. Any calls before 4pm will not be taken as I am at work, but voicemail messages can be left for me and I will contact you back at the earliest possible convenience, if this is not convenient for you, then a letter or an e-mail communication will have to be used. I expect not be contacted on any other number than my personal mobile number, and should I find this is happening then I will seek immediate legal advice as I have now given you prior notification regarding this. I have no doubt that your company fully understands my situation and will adhere to Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997 whilst I am arranging repayment of the loan with yourselves, and throughout the duration of any repayment period. I am fully aware of the OFT Debt Collection Guidance and I will consider making a complaint about a company's behaviour under the guidance if it becomes apparent that you do not follow the legal guidelines and would have no other alternative than to seek legal advice. In particular section (2.2 g) 'Ignoring or disregarding debtors' legitimate wishes in respect of when and where to contact them, for example, shift workers who ask not to be telephoned during certain times of the day'. I do hope however, that we can arrange a payment plan to alleviate the stress of my whole situation, and to also enable the repayment of the loan to your company as promptly as my finances will allow. I look forward to hearing from you and will help in any way I can to organise repayments with your company as soon as possible. Regards,
  12. I am unfortunately caught up in the payday loan trap like a lot of people on here. I have 5 paydays biggest with everyones favourite WONGA and QUICKQUID. Im struggling every month and thinking of defaulting on both of these 2 and paying the others because i never have any money. The thing is i am trying to improve my credit rating and dont want any defaults on my file, got 2 defaults which come off next year and hopefully my credit will improve but if i get another default now and done for another 6 years. I would rather get a loan to pay them all off but its hard when you have poor credit. 1. Just need a second opinion on either to continue paying these off, whilst paying extra each month and struggling until they are finished. 2. or defaulting on QQ and WONGA and offering them a payment plan (cancel card - stick to guns an all) If i did option 2 and offered them a repayment plan would they put a default on my file? Help is appreciated
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