Hi All Quick bit of advice required here, a long ongoing saga but hopefully this will now be at an end with your advice. Had a loan with Black Horse and in Dec 2010 a mental breakdown occured and subsequentially my payments got 3 months in arrears, due to other loans I consolidated and they accepted an offer, end of story ? but no ... . payment plan was in place and the last payment made was Aug 2011, payments were stopped by the DRA as they wanted a new income expenditure form completing, this was done. The following month a letter dated 19 Oct 2011 was sent by Marlin claiming they were Black Horse, no letterhead or anything, then on 21 Oct 2011 another letter from the same company stating ME III have been assigned the debt. They put a total default on my CRA files from Feb 2012. None of the letters were ever sent or received and have only come to light as they are taking me to court in 2 weeks time. They are also stating that they are charging extra interest on the said debt, is this legal ? can they write on behalf of Black Horse? Also in theory it was still with the DRA and the payment for October was not due until the end of that month. No payments have been made since and the letters they alledged to have sent never arrived, nor did the response to a CRP 34.14 or a SAR, fee paid never cashed, letter was signed for by Marlin Any advice on what to do next please?

Hello all. In November 2007, I took out an 84 month joint loan of £20,500 with Black Horse and I have just realised that there is PPI on it of £5832 plus Credit charge of £1969. About two years ago, I successfully claimed a refund of PPI from Barclays on a loan taken out with The Woolwich without referring to CAG but having read this thread: http://www.consumeractiongroup.co.uk/forum/showthread.php?70341-Black%20Horse%20PPI I am concerned (even though the thread is dated 2007) where post 2 states "If you have the terms and conditions of your loan agreement I would have a good read through them first. A Secured loan can have some nasty hidden conditions, one that has come to light is that you may be liable for their Legal Costs in dealing with anything to do with the Agreement" Can someone elaborate on it please as we cannot afford to be hit with such charges in the event of us not being successful in this claim. Just to put you in the picture thus far, I contacted Black Horse and made the complaint and they have sent us their forms (similar to the FSA forms) which will be returned to them once I get a reply(ies) from here, hopefully by the end of the week.

Hi. Looking for direction on a ten year old problem, that now I am retired, and met someone who is more savvy than me, really needs an end putting to it. Its with the Black Horse, who I notice are very unpopular on here. I will try to be brief so you don't get bogged down and I do hope someone can answer my question , here goes........ In May 2002 and due to divorce I was coerced into agreeing to the purchase of a motor home by solicitors. This was to enable myself and daughters to regain the family home, and my then husband to move out and live in the motor home. He initially agreed to have this as his financial settlement for the divorce. The original debt totalled £40,094.35 , which included interest charges of about £ 10 k. However, the divorce dragged on and my husband changed his mind, and I was left repaying the debt. The payments were £333.63 per month and with having two teenage daughters I soon got into difficulty with the debt. Eventually Black Horse repossessed the motor home and it was sold at auction for £19400.25 (no receipt of this amount), which Black Horse said left me with a balance of £17024.17. At this point I went to CAB who negotiated on my behalf. They achieved only a small reduction in charges. I cashed in an endowment and started monthly payments to Black Horse of £30 per month. (By this time Nationwide Collection Services Ltd had taken over the account.) I paid Black Horse a further £9000.00 from the payback of the policy and continued to pay £30 per month, then after constant pressure from the collection company I raised the payments to £40 per month and then more recently to £50 per month. I now have a balance of about £5000, which I cannot continue to pay at £50 per month. My partner has pointed out loads of discrepancies in the lack of accounts, and the fact that the vehicle was paid for within 3 years of the 10 year agreement, and that now they are just chasing for interest /charge payments. The Financial Ombudsman was very sympathetic but could not take the matter further as it was unregulated. A solicitor more or less told me to pay, and wanted loads of money in the bargain. Is there any way I can get this debt looked at properly? Is it possible to get the balance discharged or reduced? Can they take me to court for interest charges, and keep adding to the account , as at the moment I am just sending £5 a month.? It is no longer recorded on my credit file as in the words of Black Horse , “the vehicle has been repossessed and its more than 6 years ago? Thanks for reading ...

I have a charging order on my house, via black horse, and am making agreed payments as per court order, recently i received a letter saying the account had been sold to msportfolio, how can the charging order be still valid if the account is no longer with black horse? or by selling to someone is the charging order sold on, but the court documents state black horse. any help gratefully accepted regards Brownfrog

loan was 5k over 5 years almost paid off! when I checked my statements loan signed for 22/6/07 payments to start or loan commencement date 3 months latter 1/10/07..... KEY FINANCIAL INFORMATION 60 Monthlypayments starting on 1.10.07 bla, bla, interest will be calculated on the daily balance outstanding on the account and applied to the account monthly.all standard! but my account showed, they had added interest from the date I signed the loan. a total of £283.33 which they no doubt added to my balance and have been charging me interest on for the 5 years. So I rang and challenged this and said “I didn’t ask for the start date to be deferred, nor did you tell me you’d be charging interest from the date I signed for the loan until the start date and if you had, I would not have agreed to this. Surely you can only charge interest from the loan commencement date,which is stated on my agreement 1.10/07.” She said” just a mo I’ll speak to mysupervisor” upshot was, make one more payment of £137.14 and we’ll close your account.(asked and have got this in writing now) SO DO I.... A....make the payment and just be happy at that? OR B........Say "hold on a min" you’ve acted unlawfully! Deduct the £283.33 from the balance and re-calculate the interest you have charged me and remove this from my outstanding balance. ? OR C If they have acted unlawfully calculate £283.33 @ 21.9 APR over 5years (total of £1031.79 which is greater than the outstanding balance) do I say hold on. the loans over and YOU owe me money. Think if I pay £137.14 and they close account I’ll have job getting the difference back ANY ADVICE WOULD BE HELPFULL THANKS

Hi hope someone can help me here. My daughter has a car on Finance over 5 years, the original CCR was with Royal Bank of Scotland, but has since been transfered to Black Horse Finance. The agreement was taken out in 2008. (Just looking at the agreement, I see her surname has an extra letter in it) She paid all her monthly payments until Dec 2010 when she became unemployed, she missed 5 monthy payments. She is now in employment and has been paying her normal monthly payment since May 2011. She seems to receive a default notice each month, but not taken any notice as she is now paying. Today she has received a letter from Nationwide Collection Services Ltd. Copy attached. http://i790.photobucket.com/albums/yy187/dmb17/Nationwide.jpg She has not had any termination notice. Any suggestions do we need to reply & if so how to reply?

I received a letter today from black horse basically it says. The ppi policy you complained about was associated with a loan which was part of a chain of loans.these loans were settled early with new loans. I have fully considered whether you were eligible for the policies whether the policies were suitable for you and whether we provided appropriate information to you in relation to your ppi policies. I am satisfied that there were no issues with the sale of ppi,however due to the way that we calculated the rebate due on settlement or cancellation of a single premium ppi policy, you incurred costs when you settled or cancelled these policies compared to what you would have paid if they had not been single premium policies. Due to these additional costs your borrowing for the subsequent loans would also have been higher than you needed it to be which in turn increased the size of the monthly repayments and also attracted interest. As a final response we are able to offer you a payment of £308.51,this represents a refund of the extra amount paid by you at the time that the policies were settled or cancelled and also the additional amounts that you have paid due to the increased borrowing on your subsequent loans. Above is the main points from the letter. I read it as You did have ppi, but it was sold correctly so your not getting anything. The rebate you received was wrong and this cost you money on subsequent loans so we will give you £308.51. So the advice i need is what should i do? accept the £308.51 or not? Any advice welcome

Hi I had a loan for a scooter back in 2001 with Black Horse Finance. The loan has been settled for some time (6+ years). I've recently SAR'd them so i can investigate whether they sold me PPI with the original loan. If memory serves me right then they did as i remember as a poor student the payment advertised with the scooter dealer was £88 a month but i ended up paying BHF about £110 a month. There response i guess is typical, they have no record of my account because 6 years has passed. I dont have any of the documents relating to the loan anymore. What (if anything) can be done to get details of this account out of Black Horse or are they right to tell me that they dont hold any record of my account. Is this a usual response from BHF for older accounts or are they genuine in what they say? I'd appreciate guidance if anyone has any? Thanks Shane

hi I bought a static caravan, believing it was a 2007 model (as stated on the Black horse Finance doc) it transpires that it is a 2005 van, What are my rights thanks

I purchased a new car back in 2006 using Black Horse Finance. Paymentcare was taken every month but there was no mention of PPI in my agreement. I got a reply from an SAR and there is no mention of any insurance, apart from the statement which shows my monthly payments. £175 + £20.45 Paymentcare. Total debited from my bank was £195.45 Per Month. I don't know if there is a case here but any help would be appreciated. Also I haven't a clue of what to include in any letter I should write to Black Horse. Thanks

I bought a car using a Capital Bank car loan ... not HP! this was "passed on" to RBS? (I think) then to Black Horse. I have been out of work (usual story) got behind and even though I am back in work my income will not support the full amount I need to pay, but do/did have a payment plan that was for £5.00 per month and this is more than I can really afford after all the usual household bills. Black Horse now demand that I pay the arrears of about £450.00 then a monthly payment of £49.00 neither of which I either have or can afford. I have sent my detials of my income and outgoings for each month and they are still demanding that I make their demands. On the telephone their agent suggested that I give the car up which would leave me stranded as I need the car for my work getting there and back (no busses at the right timings) plus as the loan is a bank loan I am sure they cannot demand the car back. The agent even went as far as suggesting I go bankrupt to which i told her that if I did that BH would get nothing! I am continuing to make the £5.00 payments. Can anyone let me know if I am on the right track and what I might expect next and what I might have to do? Having been Cagger for some time I am not panicking ... yet.

Hi firstly hello and i hope this is in the right section i am having problems with black horse finance and my secured loan and require help please it is a long story but im sure you will be surprised at what i tell in fact this is black horse maybe not oh well here goes we took a secured loan out in 2008 with black horse for £10k the way it happened is like this got harrassed of black horse for a loan eventually agreed they sent us forms and arranged an appointment to sign the forms and hand over our personal details bank statements wage slips etc etc. I then ripped up the forms and never turned up to the appointment as i decided not to go through with the loan i then recieved numerous calls to attain why i didnt go eventually i answered the phone and was told i can give you some figures over the phone apr amount etc after listening to these i was surprised at the interest and monthly repayment so i decided to do it. Now here is the best bit they sent the forms out i signed them 10 days later due to the xmas holidays 10k in the bank. We never had an appointment hence they have no proof of income no bank statements no passports and im sure no title deeds as it happened so quick they only have a credit agreement which im not sure if its valid. I have lost my job several times due to the economy and now only have 2 days a week work and cannot afford my repayments i have explained my situation to black horse they have offered no help they have been rude i have stopped communicating as i find myself banging my head against a brick wall strange thing is they have stopped communicating with me i have nearly £3k arrears which amounts to about 18 months missed payments i have missed my last 5 months but they wont take me to court which is what i want to try and get a resolution to this problem could this be because they dont have paperwork to take me to court if so where do i stand if i was to sell my house with this debt as it is suppose to secured could it not be enforcable any help would be appreciated thank you

Hi , we have a car on finance with black horse, there are some arrears so ive offered to setlle it in full, the total amount payable under the agreement is £13780 we have paid just over £12900 in total back, i offered to settle the remaining bit in full, they came back with a figure of just over £2700, then sent me a notice ending the agreement and asked for the car back, i,m going to ring them tomorrow and try and sort it out, any advice on which way to approch them..thanks

Please please help i am not computer literate so am not sure i am using the correct message form I have two PPI claims that i want to submit Black horse and Barclaycard/Morgan stanly card. I want to fillout the correct forms i have downlaoded them all but now not sure which one to use I put my inital figures in the simple Compound Int Calculator form ans the follwoing is what it comes up with is this correct Black horse Financial details 1st Shedule amount of credit £2000.00 Int Rate per month 1.74% APR22.90% Monthly repayments £75.23 Tot chrg £2780.28 Payment Prot Plan Cash price £334.10 Amount of Credit £334.10 Interst rate per month £1.74% APR22.90% Monthly repayments £12.56 Total charge for credit £118.06 Total amount payable £452.16 36 months I paid this off early but they have supplied me with the lsit of payments In the Simple Comp Int Calculator sheet :oops:do i put in the Interst Rate column (APR) £1.74% or 22.9% if it is 22.9% claim calculator comes up with the following figures Tot charges £326.56 Comp Int £2139.13 Total £2465.69 to reclaim I am sure this cant be right they cannot owe me that much. I am also not sure how to make a donation to your site can you tell me how I hope you can help me:oops: