Just checked out the questionnaire. Having a few problems filling it out as I don't have any information regarding the Paymentcare. I know I paid it because it shows on my annual statements. A lot of the questions I can't remember the answers to. I can't remember how they sold it to me or even if I agreed to it. What should I include in the cover letter to Black Horse and do I send them the questionnaire also.

Thanks DX I'll check that out.

I purchased a new car back in 2006 using Black Horse Finance. Paymentcare was taken every month but there was no mention of PPI in my agreement. I got a reply from an SAR and there is no mention of any insurance, apart from the statement which shows my monthly payments. £175 + £20.45 Paymentcare. Total debited from my bank was £195.45 Per Month. I don't know if there is a case here but any help would be appreciated. Also I haven't a clue of what to include in any letter I should write to Black Horse. Thanks

I purchased a new car back in 2006. I have the same problem, the paymentcare was taken every month but there was no mention of ppi in my aggreement. What was the outcome with your case and how did you go about making a claim if it was successful? I've already got a reply from an SAR and there is no mention of any insurance apart from the statement which shows my monthly payments. Any help you could give me would be appreciated Thanks