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  1. http://www.theregister.co.uk/2016/05/26/bank_fraud_liability_shake_up/
  2. RBS results show another big loss and have now not made a profit since 2007. The top US Banks are still holding such massive liabilities, that many believe any major market shock could cause a crash worse than 07/08. One of the top Banks JP Morgan is apparently of major concern and if you Google about them, you will see there are reports of people raising worries about their financial position. There are also reports that the Banks are currently going through a programme of taking on more consumer and corporate credit. Given that they are not in a healthy position, you would question why this might be the case. Are the Banks being pressured by governments to put more money into the system, on the basis that if it all goes tits up they will be bailed out again ? If you are holding any savings and investments at the moment, you might wish to review these, so you minimise any risk.
  3. CAG, along with many others have been steering people away from Pay Day Loans. Now there is a new tactic from one particular bank. I have personally condemned Vanquis for their high interest rates and being no better than a revolving Pay Day Loan. CAG has seen many cases of how easy it is to get into serious debt with this particular type of credit card. Now Money Mail are on the case....
  4. Hi all, not posted for a while, but got a "bee in my bonnet" with Barclays of late.. It concerns their £30 "referral fee" on our business account.. Basically, money gets paid into our account every day, apart from Sun & Mon, from credit card receipts. Now, strangely, the "debits" got applied before the "credits" meaning the account would momentarily show as overdrawn occasionally, by a few £. I must add that no payments from the account have ever been "returned unpaid" and that we don't use cheques. Doing all of my banking "online" and "paperless" it wasn't until I received the first "end of year summary" last year, that I realised I had been charged not only the £6.50 per month "account fee" but also in the region of £1200 in "referral fees" of £30 each time. I made a complaint to Barclays, and they refunded the fees without protest. They also "admitted" that there was a problem with the mobile app and the way credits were applied after debits, telling me they "are working on it, but do not know when it will be resolved" They also offered me a "fee free £25 buffer" to prevent this from happening. Anyway, long story short, and I've been charged 3 times this month, so my question is - Can they charge more than their actual incurred costs for this "referral fee" I think that £30 is excessive, but do they have to tell me the actual cost? Regards Mike
  5. Nine High Street banks and building societies in the UK are to launch basic bank accounts which will not charge a fee for missed payments. The new accounts will be available from 1 January to people who fail to qualify for a full current account. But current basic bank account holders may not be automatically switched to a fee-free account – so you should contact your provider to check Users of the new accounts will also qualify for a debit card, which they can use to shop online, or at cash points. But they will not be able to run up an overdraft. Nine banking groups have agreed to offer fee-free basic bank accounts: Barclays – Barclays Basic Current Account The Co-operative Bank – Cashminder HSBC – Basic Bank Account Lloyds Banking Group (Bank of Scotland, Halifax and Lloyds) – Basic Account National Australia Bank Group (including Clydesdale Bank and Yorkshire Bank) – Readycash Account Nationwide – FlexBasic RBS Group (NatWest, Royal Bank of Scotland and Ulster Bank) – Foundation Account and Basic Account (England and Wales) Santander – Basic Current Account TSB – Cash Account http://www.bbc.co.uk/news/business-35168705
  6. Can you confirm that Nationwide is not connected with any other Banks? (For example Natwest is part of The Royal Bank of Scotland Group)... I need an independent bank/building society ( for a friend) to open a current account not connected to Barclays, Natwest, HSBC, MBNA or Citi Bank. Thanks in advance.
  7. My complaint sat with FOS for 2 years. The issue was false accounting by barclays who failed to credit my mortgage with several thousand pounds in overpayments. Adjudicator was inept and useless. Failed to understand facts and simply relayed whatever barclays told him back to me- eventually it went to an ombudswoman who also failed to get her head around things. Barclays consistently refused to provide answers and she got worn down so simply told me the bank had corrected my account and then closed the case. I had no idea how [edited] this organisation is so i believed her. Once the case was closed, it emerged there were NO corrections made and FOS refuses to revisit the case "because it is closed". i got the case files under a subject access request and it shows how month after month they email barclays and the bank simply failed to respond - FOS has no power to do anything. Filed a complaint with the "iNDEpendent Assessor" who sits in the same building as FOS and really is part of FOS, appointed by FOS. But first she fobbed me off 3 times. Now tells me they don't investigate incompetence, just admin failures. OK! Meanwhile my account remains incorrect 2.5 years on and there is nothing i can do about it. Barclays says "it was dealt with by FOS" and refuses to discuss it. In short - all these establishment organisations are as [edited] as each other, they collude and cover for each other. I should have known better. It is no wonder these banks behave the way they do - they are untouchable and they know it and there is not a thing you can do about it, little consumer.
  8. Good morning Caggers It has been some time since I last wrote and to that end I could do with a little update please? I had several loans to which I had defaulted some 6.5 to 7 years ago now. Now, out of the blue, I have DCA's and banks requesting payments on them. They have completely vanished from my credit reports. What is the correct course of action to deal with them please? Many Thanks for your help in advance!
  9. Banks are refusing to pay compensation to card fraud victims based on nothing more than a "hunch", while others are forced to wait longer than four weeks to get their money back. An investigation by Which? showed that banks are “inconsistent” when it comes to handling fraud claims. Worryingly, banks appear to be refusing compensation to genuine fraud victims. The FOS said that while it had seen some improvements, in many cases banks have based their decisions “on a hunch”, without conducting a full investigation. http://www.telegraph.co.uk/finance/personalfinance/bank-accounts/11869596/Banks-refusing-to-repay-card-fraud-victims-based-on-a-hunch.html
  10. Hi, is there a set procedure which Banks, building society's and investment Co are legally, duty, morally bound to follow, if an account holder/investor reports suspicious activity (Fraud) on their investment/account.? I ask as recently I reported a suspicious activity (Fraud) on an investment and was told it was transferred out to ( a person known to me) and "we will be investigating" I asked should I report it to the police and was told that was my right to report it to police but "we will investigate". I decided to report the fraud and contacted, Action Fraud. I explained money had been transferred out of an investment without my knowledge or authority by a person known to me. Action Fraud explained that it was the reasonability of the investment Co to investigate. and that I could not action any police investigation until investment Co had completed their investigation. I could only give details which would be filed away. I was in contact with the investment Co while they were investigating, and asked "Will the account of the recipient be frozen to prevent them removing/transferring money out, after a few replies that they could not give me those detail (Data Protection Act) I finally got one employee to confirm the account had been frozen. I have recently found out that while the investment Co were investigating, the account the money was transferred/deposited to was not frozen and now the money gone/spent. So my question : Once fraud reported, is there a procedure which Banks, building society's and investment Co need to follow in circumstances like mine to protect investors money from being lost/spent/transfered to other accounts by fraudsters, ?
  11. Hello All, As of last Wednesday my two barclays personal accounts, one savings account and business account are collectively showing to be £3,500,000 in debit and the funds 'To Reconcile' (their teminology) to Coventry OPS 05 ADV. A formal complaint was logged last Thursday and I am yet to recieve any formal reponse. Collectively I must of spent a total of 16 hours on the phone, being passed around to one department after another given a range of excuses from technical error, account review and fraud. I have done quite a bit of research and understand it may be linked with anti money laundering checks as I had a payment of £50,000 paid into my account roughly four weeks ago, since then I have had to make two large payments of £15,000 and £9,000 all of which are justified business expences which have invoices and receipts. The situation is now seriously effecting my livelyhood and the people who are dependant on me and my business. Barclays have left me with no access to any funds and are fully aware that I have no other banks accounts where I can access funds, effectively leaving me without food, and basic essentials for over a week. If anyone has been through this before and could some indication of the best steps moving forward it would be greatly apprecated. p.s. I know there are similar threads on here of Barclays withdrawing funds for investigation but from what I can tell none have had there account showing as being as overdrawn as mine. Thank you.
  12. A unique Which? poll of bank staff at the five major banking groups found more than one in four who work in sales sometimes feel they’re expected to sell regardless of whether it’s appropriate. Which? gained unique access to hundreds of bank staff for the research, which was designed to test whether banks' public statements about scrapping sales targets have translated into real changes in staff behaviour and culture. We found evidence of improvement in some areas - for example, 78% of staff told us there is currently a greater emphasis on customer service than on selling products. However, it's clear the banks have more work to do. In our survey of 383 front-line bank staff from Barclays, HSBC, Lloyds Banking Group, Royal Bank of Scotland and Santander fewer staff said they feel under pressure to sell because of the culture in their bank http://www.which.co.uk/news/2015/08/poll-of-bank-staff-reveals-hard-sell-concerns-412851/
  13. It occurred to me that when on Universal credit - the income, jsa combined with rent payments, meets some income requirements of banks that offer cashback when switching.
  14. People who are the victims of so-called "vishing" [problem]s cannot always rely on their bank to compensate them, a study has suggested. In nearly two-thirds of cases the Financial Ombudsman Service (FOS) found that banks were not responsible for victims' losses. It looked at 200 examples of the telephone fraud, in which account holders lost up to £100,000 each. But it ruled that the bank was liable for those losses in only 37% of cases. In 63% of them, consumers were left without compensation, having, in effect, given their own money away. As a result it is warning that account holders need to be much more aware of the risks. http://www.bbc.co.uk/news/business-33386934
  15. People who are the victims of so-called "vishing" scams cannot always rely on their bank to compensate them, a study has suggested. In nearly two-thirds of cases the Financial Ombudsman Service (FOS) found that banks were not responsible for victims' losses. It looked at 200 examples of the telephone fraud, in which account holders lost up to £100,000 each. But it ruled that the bank was liable for those losses in only 37% of cases. In 63% of them, consumers were left without compensation, having, in effect, given their own money away. As a result it is warning that account holders need to be much more aware of the risks. "We really want to share what we are seeing in the complaints we handle, and encourage people to get talking about scams with their friends and relatives so they become more alert to the risks," said Caroline Wayman, the chief ombudsman. More ...
  16. just to make people aware that RBS/Nawest and Nationwide are reporting problems with processing various payments. If you have any problems today, this may be the reason. The cash machines are working OK, as our the branches.
  17. U.S. regulators have fined banks including RBS and Barclays a total of 4 billion for the forex fixing in the US. Makes you think whether past profits have been based on legal and ethical basis.
  18. I have been thinking for quite awhile that the Banks were not really properly fixed after the 07/08 crash. What happened was that the Banks sold off some of their rubbish debts and some assets, as well as money injected via the bailout and QE. There has also been some tightening of regulatory rules. But I am not convinced that the Banks have actually recovered that much, as the last round of end of year results were not that good. The Banks are still carrying many assets which are probably not as they are valued at. Look at the adverts on TV for loans with interest rates anywhere between 40% and 400%. You don't see many high street Banks advertising loans on TV. Also the motor industry reporting an increase in sales, said that they had been providing finance themselves to customers, presumably because they cannot get the money from the Banks at the interest rates wanted. What is the true state of UK and world Banking in general ? Nb. Two big European Banks (Santander & Deutsche Bank) failed US stress tests recently.
  19. Hi guys. I am a beginner writer, just about starting my second book and obviously, these days you need to work everything out to the smallest detail, else people will say it's all a BS. The main character is a contract killer and is only taking contracts from the internet. Main character cares a lot about his identity to remain completely confidential, and so his customers do as well. Customers can obviously use internet cafes to place an 'order' for his services. That covers them, to a certain degree. Now the money part, how can one send money directly to someone's bank account without money or transaction being traceable? I was thinking about bank account on Cayman Islands, would it be possible for my contract killer to set up nameless bank account? And perhaps customer can transfer money like few times via Western Union in cash? I really need help guys Thanks in advance!
  20. Hello everyone, I will be leaving the UK soon to move to Australia and set up a new life with my partner. I have debt on credit cards and loans with a few different banks. With circumstances over the next couple of years probably won't be in a position to pay them back. As I need to move to Australia soon I was just going to move and then when I was in a position to pay them back personally and financially in a couple of years get in contact with the banks then. My question is, is it better to: 1) Just disappear and not tell the banks I have moved to Australia so it reduces the chance of debt collecting agencies chasing me in Australia or 2) Tell the banks I am living in Australia so they cannot get a CCJ against me at my last known address in my absence. To be honest I was just going to move without contacting the banks and deal with it all down the line. However I have read on here that Australia has a reciprocal enforcement agreement that could be enforced if a CCJ is logged against me. Therefore am I better telling the banks I am outside the uk so they can not give me a CCJ as unless I am mistaken the only way I could get trouble in Australia for my outstanding debt is if the CCJ is given then enforced. But if I tell them where I am living will I not just get bombarded with calls and letters harassing me?? Any guidance would be very much appreciated. Thanks
  21. Sounds like she's buying lunch, maybe, maybe not. Another brainless statement. http://www.dailymail.co.uk/news/article-2865301/Food-banks-rise-poor-people-don-t-know-cook-claims-Tory-peer-Baroness-Jenkin.html
  22. http://www.theguardian.com/business/2014/nov/12/banks-fined-200bn-six-years-history-banking-penalties-libor-forex
  23. The two biggest forums on CAG are Banks and Debt, with over a million posts each. Clearly money is a big issue in the UK. What is the root cause? The answer is that money is created by private companies (banks) simply by typing figures into a computer. It’s a great business model, isn’t it? You apply for a mortgage, the bank types numbers into your account and then charges you interest on them, many thousands of pounds over many years. This was not some pensioner's savings: it was new money created out of nothing by the bank. But don't take my word for it: here it is explained by the Bank of England: http://www.bankofengland.co.uk/publications/Pages/news/2014/051.aspx "​Where does money come from? In the modern economy, most money takes the form of bank deposits. But how those bank deposits are created is often misunderstood. The principal way in which they are created is through commercial banks making loans: whenever a bank makes a loan, it creates a deposit in the borrower’s bank account, thereby creating new money." The effects are huge and widespread: · * If you are wondering why you are in debt, the answer is that these companies are incentivised to create as much debt as possible so they can charge interest on it. Moreover, we can never get out of debt, because then 97% of the money in the economy would disappear. · * Why are houses so expensive? New money could be put into productive use - for example a business that employs people and makes widgets: but that's risky, so the biggest destination of new money is housing, and that's why houses are so expensive. · * Pensioners on the breadline. £1 saved in the 1950s has been deflated down to 4p today by the creation of masses of new money. · * The most profitable activity on the planet is now playing with numbers in computers. The brightest minds go not into industries that benefit society but into finance. This is not the first time such a situation existed. In the 1800s the promissory notes issued by private banks had become money, the banks figured out they could just print more, and a property bubble was caused. So Parliament stepped in with the Bank Charter Act of 1844 and said that only the Bank of England could print money. http://en.wikipedia.org/wiki/Bank_Charter_Act_1844 Unfortunately there was a get-out clause, which was Demand Deposits, i.e. your bank balance. With the advent of computers it became possible to multiply BoE currency massively, 48x at the time of the crash. Money is not a natural phenomenon, it is manmade and we make the rules. Yet a few years after they needed to be saved, banks are in the position to pay £billions in bonuses. I think that the rules should have money serve society, not private, unaccountable, profit seeking enterprises. If you agree, please post your support so I can organise the campaign. I have also set up an e-petition here: http://epetitions.direct.gov.uk/petitions/64050 If you don’t agree, please say why, cite your evidence, and we can have a sensible debate about it. Thank you. Mike Garrard
  24. What does this story actually mean for us. Banks to reopen 2.5m PPI claims after FCA inquiry I have a claim against Capital One which they made me a final offer in October 2013. Due to a few personal reasons I did not put it back to the Ombudsman until this month and Capital One have admitted that it was incorrectly calculated but are saying it is time barred so the FOS cannot get them to recalculate. Does this story mean that they will be contacting me and coming clean about the miscalculation (I very much doubt this)? Will they be forced to open all claims where the amount was disputed? I fear that without the teeth behind it then not much will happen and who is going to be able to force the banks into recalculating - is it the FOS or the FCA? How is the FCA involved in all this. Can we complain to the FCA, in one case against Mastercard they have lied to me throughout the whole process so if they receive complaints then I will do this. Don't suppose anyone has an email for Martin Wheatley, chief executive at the FCA?
  25. http://www.dailymail.co.uk/news/article-2745571/Shaming-bully-banks-We-DID-intimidate-customers-fake-debt-collection-letters-admit-bosses.html
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