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  1. ...omething but so far nothing which is why I am wondering what said envelope needing signing for from Crawfords is about. I Googled them but couldn't see they were solicitors....
  2. ... And now again another further 2 weeks which they " may " pass it over. As for Crawfords the only thing I can find is Loss adjusters in insurance threads. https://www.consumeractiongroup.co.uk/search/?q=Crawfords Andy...
  3. ...ying they have something that requires my signature. I've asked who it is from and have been told "Crawfords". I am none the wise so am wondering if anyone here is familiar with this company? Would a DCA sending out a PAP letter send it by signed for mail via a courier?...
  4. ... the claim was over £25,000 pounds they are sending a new loss adjuster called from a new company Crawfords who are a different firm from the original adjuster's by Endsleigh. The thing is the orignal loss adjuster made it clear from the onset that the costs may run over the £25000 so I am not sure why they now have to get a new company to start the process again. thanks...
  5. ...ar your normal in between tenant processes eg cleaning etc. Is the LA Axa are sending our from Crawfords a different Loss Adjusting firm to the original company appointed?...
  6. ...rocess is turning into a nightmare. I don't think there is any reason why you should not allow Crawfords to inspect, provided you get assurance that this should not delay the claim further. It may be that Axa have been aware of the claim details and they are not happy. With tenants causing criminal damage to this extent, there may be questions about the vetting process and checking on how they were treating the property. Without checking Endsleighs landlords policies, i would query the £25k limit. Are you happy this is written in the policy and you realised this when taking out the policy ? Insurers are reluctant to pr...
  7. ...prise, today I received a message informing me that AXA will be sending out a loss adjuster from a Crawfords. I am informed Axa are the underwriters and they have said it’s because its over £25,000, although I am not insured for anything over £25000 I am now back to square one again. I do not know why they are employing another loss adjuster but this is going to delay matters further. Can I ask Endsleigh 1) To base any settlement on their original loss adjuster’s report ? I am confused as to why they are not doing this anyway as I have waited months for Endsleigh & the loss adjuster to complete their process &...
  8. ...There are going to be quite a few Crawfords with the Interest Only Mortgages still out there. As to social housing, it is generally needs based, and dependent on a property to fit their assessed need, which is why many evictees end up in B&B for long periods...
  9. ...uld be the actual Court of Appeal who would look at the issues of repossession. Why don't Mr Crawfords supporters chip in to a fund to pay Lawyers to take this case on, if any will take it ? I suspect they would need to raise £10k minimum....
  10. ...hen at paragraphs 26 to 27 he finds that: “In 1999 the Bradford & Bingley offered to move the Crawfords to a repayment mortgage, but the Crawfords in fact refused.” 198. This is important because Mr Crawford’s case is that the Bradford & Bingley changed the mortgage to a repayment without his agreement. The position has today been clarified; it is clear that the Bradford & Bingley offered to convert the mortgage to repayment and it is agreed that Mr Crawford refused this....
  11. ...The Freeman on the Land and Sovereign Citizens supporters genuinly thought that the case of the Crawfords would rise the awareness of FmoTL around the country. The truth of the matter, is that it has done no such thing. Instead it has proved a complete disaster. Instead of looking at the rotten advise from their 'legal team' they are instead seeking to get the Crawford's house back by using their 'Plan B'. This involves hunting down and threatening the owner of the removal team who removed the entire household contents. The next stage is that of secretly recruiting as many people as possible to 'storm' the house and retake it from the ...
  12. ...NT from crawfords, made it personal, just saying what he wanted, should be fair, not judgemental...
  13. ...We have had a real proplem with Crawfords, the person who came to our house, was very aggressive towards me, theatend me and my pregnant wife, saying that we were lying and alsorts, Mr X from Crawfords was so bad towards us, we made a complant against him, people beware of Mr X, he lied to us about police report, and other things...
  14. ...The behaviour of Crawfords loss adjusters is not acceptable, but they are simply the agents of Nationwide, employed to adminster the claim in line with the policy t&c's and to minimise the cost of the claim. What should have happened is there should have been an assessment of how long the repairs were going to take and what period alternative accommodation would be required. It is normally the case that you would be offered Hotel or B&B type accommodation for as long as needed to properly assess the damage, for you to sort out the plumbing issue and for the home to be made as habitable as possible. If the damage to the house was ...
  15. ...rther the plumber believed that the ceilings had asbestos. 3, Our insurance company appointed Crawfords to handle the claim, a surveyor visited the property and access the damage caused. 4, On the 12th February, we were contact by ICAB telling us alternative accommodation has been arranged at a hotel for us all until buildings works are completed. We were happy that at last we will water to use and not have to buy gallons of bottled water. 5, My autistic son objected to the changes and found it difficult to cope then he took a shine to one of the waitress at the hotel and the he began to relax, my eldest daughter was in th...
  16. ...ave obtained as people either looking for work or justifying their fee. If you review forums about Crawfords they are gaining a reputation as being loss adjusters that tend to be extremely helpful to Insurers in limiting claims to the lowest level possible. Once upon a time loss adjusters were independent and were there to help policyholders, but now as Insurers tend to have options of various companies to use, they appear to select ones that are most helpful to them....
  17. ...e made a claim the following day with our insurance - NIG who assigned it to a loss adjuster called Crawfords. From the very start we have had issues with the way our claim has been handled. The loss adjuster didnt visit until the 19th January meaning that the house sat empty for 1 month with nothing happening. All the initial work i.e. taking up carpets, removing tiles etc was done by ourselves as they didnt have the time to deal with this. I have asked for storage for the remaining goods in the property on several occasions however this has never happened so likely other goods are now damaged. A contractor came to the house in Jan...
  18. ...re with a company who dont want to honour an agreement.If you read the posts its always Axa- Aviva -Crawfords - Ival that get the complaints so people can draw their own conclusions.You would have thought the bigger companies would deal with customer services better as they have more experience but we both know this is not the case. As I stated I dont value anybodies opinion on how an insurance company deals with a claim unless they have experienced the claims process and then positive or negative they are as welcome as me and you to air their views.I also think that insurance companies should tell you the truth about the service they pr...
  19. ...orry for you out there who may at somepoint have the misfortune of coming into contact with Aviva / Crawfords....
  20. ... do spin things out, in my case nearly 5 years looking at a subsidence claim that was screwed up by Crawfords = the relationship between Crawfords and their preferred repairers was to say the least suspicious. This all brings into question he attitude of the Underwriters - do they wish to settle claims or not? I would recommend anyone avoid the FOS, the evidence is that if you have an issue with a small independent 'Got no money or resources' Broker the Ombudsman will probably act BUT if your issue is with a large institution the Ombudsman is worthless. If you have issues that may involve he regulator call the FSA they are much more app...
  21. ...I have had experience of Crawfords with my claim and they are not independant they are working for the insurance company.My own experience of them is they are completely biased towards the insurance company - think about it they are paid by the insurance company to minimise the cost of the claim. As your claim is sizeable the only course of action for you is to instruct a loss assessor to work for you and on your behalf.They usually charge about 10% of the claim but believe me they will more than save you this with the additional amount they will get you and to which you are entitled. I have had experience of this and believe me the...
  22. ...lower. As they have instructed a loss adjuster this should help if they are independent - like Crawfords are. A good loss adjuster will provide you with a fair outcome. Loss adjusters usually get paid a percentage of the claim so it is not in their interest to reduce the claim unnecessarily. However, this will be tempered with the fact that AXA are likely to put a lot of work their way....
  23. ...Well, where do I begin with this. I logged at the end of 2009 for some water damage in the kitchen. Crawfords were appointed and attended, also validated the claim on site. Despite the validation, the adjuster asked me to get a quote for the works, which I tried. It wasn't possible for me to get a quote due to no shows or the presence of artex (possible asbestos) in the affected area. I referred it back to Crawfords to appoint their own trades. They completely forgot about my claim for two months there onwards, until I chased them to find out what was going on. In this much time (now around 9 months since logging the claim) still nothi...
  24. ...y claim Aviva denied there were adverse weather conditions and said that a 3rd party I think it was Crawfords had checked this.I however knew the weather at the time was very bad and made a subject access request - under the 1998 data protection act.The internal memo was very interesting basically stating that I was escalating the claim and also that the both myself and my brokers were in agreemant that the claim should be settled.The internal memo then interestingly states that they (Aviva) have checked with weatherquest for my postcode and that high winds and heavy rain were prescent at the time and that it would be difficult to maintain a...
  25. ...Hi martin, I recieved all internal letters between Aviva,Crawfords,Giles insurance Brokers, copies of all surveyors reports etc everything including the internal memo stating adverse weather conditions but to withhold this from me.I deal with insurance companies on a regular basis being a builder and believe me these are the worst....
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