Hi guys, I know it's not first time when people seeking for help on this forum and asking for help with Gold's Gym and Zinc collectors. I read some successful tread's about membership cancellation and would like ask you for help. This is the story: I went Gold's gym since February 2012 in London and in December 2012 decided cancel my membership, the reason - get a new job in North Yorkshire. I notify gym staff about it and filled cancellation form, manager mentioned that last payment would be made in January 2013 and I still can visit gym in January. I wasn't worry about it since November 2013, when I start receiving annoying calls from Zinc group collectors, who require 168 pound. In fact they doesn't send my any notification or mail/email for a half year. My partner was living before September 2013 in London at the same address, but she don't get any letter from Gold's Gym. All what they have been done since now - sending stupid promotion messages to mobile, but no word about problems with account. When I contact with manager from Gold's Gym by email, that's what I received back: Nice xmas present from Gold's Gym, hell yeah. If you have any comments or advice about this situation, it would be very helpful for me, I know you are the best in same sort of questions. Thanks a lot, Jev P.S: Sorry for grammar, English isn't my first language

Hi i am new to this forum if you please help will be great to know what to do We bought 2 packs of 10 gold coins from Aktinson Jewellers aktinson bullion and paid into their bank account and we got the email from them saying that item is dispatch we are based in Dublin Ireland and it was free postage before buying the item we ask them they said fully insured and on the option for postage its says free postage and insured After a week when we didn't received the item we check with aktinson they said gave me tracking its delivered there was signed there as we are in the address for 5 years as family home no body else live beside me and my wife and we didn't received at all signature name is different and signed is different and when we spoke to aktinson they said sorry we cannot anything we have in our terms and condition they if says deliver then no responsibility I report to local irish post ask neighbour and post man no body knows At this stage we lost the money and didn't received the item should i go to solicitor or what to do Can you please all advice what to do will be appreciate

Hello, can anyone who had one of these Halifax Liquid Gold Accounts in 1998 or at least knows anything about those 1998 terms and conditions help. I believe, in 1998, that joint Halifax Liquid Gold account holders had to all attend the bank and sign a counter mandate, in the presence of the Bank Clerk, to make a withdrawal but unfortunately no longer have written proof of this. Having read on this forum that at least two other people had problems with getting their money out of one of these accounts in 1998 (posted in 2006) because of this very same condition, I decided to post this thread. The Halifax, unhelpfully, have advised me they no longer have copies of their 1998 Terms and Conditions and therefore cannot provied me with any information on this matter. I desparately need to locate these old Halifax Liquid Gold Joint Account Terms and Conditions in order to defend a Court Action being brought against me and hope someone reading this may be able to help. I am very new to communicating via Forums but many thanks to all you people out there and to the CAG.

I recently purchased a 2004 Citroen C8 along with an RAC Gold warranty, i wrongly assumed that it covered breakdown as per the text on the front page of the booklet ( RAC GOLD WARRANTY AND BREAKDOWN) so did not bother changing over my existing Breakdown cover from my old car. Unfortunately my car broke down whilst on the M5 recently but luckily i was close to junction 6 and managed to coast off the motorway and stop on the motorway island. I had the warranty booklet with me and eventually managed to find the phone number on the back cover in small type. When i got through i was informed that the RAC GOLD WARRANTY & BREAKDOWN COVER does not cover recovery , i explained that i had existing cover on my old vehicle but didnt bother changing it over because i assumed RAC GOLD BREAKDOWN COVER would actually cover recovery costs, i then had to pay £25 to do a change of ownership of my old cover. I had to then wait for 2 and a half hours for recovery whilst my car was on the very busy junction 6 roundabout with cars swerving to avoid my car and blowing horns and gesticulating constantly. When the RAC did arrive the fault could not be diagnosed so i asked to be taken to a local garage and asked for a recommendation from the RAC patrol man. My car was taken to a garage in Worcester and after 5 days it had been diagnosed as a snapped cam belt and the engine was stripped down showing extensive damage. the RAC warranty people were informed and an engineer was due to go and look at my car and make a report on the following thursday , this was put off till the friday with no explanation or apology , on enquiring on the friday i was told for the second time by an operator at RAC Warranty services that it was not up to them to chase the engineers report up and their only input was to book the visit online then leave it up to the repairing garage to chase the report and outcome ! I was told the earliest the report would be done was by the following monday, monday came and went with no news, so i again phoned on tuesday and was told again it was nothing to do with them and it was up to the garage to sort out, i pointed out that i paid the RAC for the warranty and expected them to take some interest in my problem, she then looked on the system and informed me that they were turning down my claim.... The warranty booklet clearly states the timing belt is covered and i quote …. Timing belts Provided there is proof that the manufacturer’s replacement recommendations have been complied with, and they are free from oil contamination. So no problem there you would think as it has been changed in line with service schedule and they agreed there was no oil contamination but no they turned the claim down for the following reason : We would conclude that the timing belt has suffered an over load failure. There was no evidence of excessive wear, lack of lubrication or seizure to account for the condition apparent. As such we can only consider 2 possible causes for the defect and 1 unlikely cause fatigue: 1 The engine has been exposed to accidental over speed 2 The belt has jumped causing a loss of timing and on reengagement valve contact has developed. Clearly for this to have developed the belt would need to be running undertensioned. I was obviously not happy with this decision and asked to speak to a manager but was told they dont do things in that way and all i can do is request a call back and this will happen within 48 hours, when the manager did call back he explained that because they could not explain the failure it was up to the garage to prove why it snapped ! I pointed out that using that reasoning they could get out of paying any claims for timing belts ever ! He explained the over speed comment infers i changed down from 5th to 1st gear by accident ! i pointed out i was driving down the motorway at the time and not changing gear at all, he noted my comments and said he would investigate further. Meanwhile the repairing garage had received the same report and the owner called me to let me know he was furious with the report and that if i didnt sue the RAC he would as he had never read so much bull s*** and that it was totally unfair and that although he had no personal interest he was going to demand another engineer was sent out and also that he would in the mean time charge the RAC storage costs for my car. This seemed to wake the RAC up and within half an hour i had received a call to say suddenly my claim was now being honoured. I never thought that such a large and what i previously thought was a well respected organisation such as the RAC would act in such a manner and will be widely publicising my experience to encourage people to think twice before taking out a GOLD WARRANTY and also not to accept blindly what their report on the vehicles failure reports. A Google search indicates that a lot of people have suffered similarly and so i have created a Facebook group and will be inviting people to share their experiences.