Hi great thanks yes i tried to put the complain to royal mail because i am not the sender they said ask yours sender to put the complain it and my sender is not taking much interest

Hi Great thanks for yours all help I have the update from Atkinson that we don't mention the anything on the envelope as they said they post to me and i can see its comes to ireland and says delivered now how do get my money back please please somebody help me How to put the case again atkinson

Hi i will check with them as i paid 650gbp would there is possible there somebody stolen on in the post office if yes then how to prove it

They sent with local royal mail post here in ireland its anpost.ie local post office they gave me receipt with right name and address and signed i can see online and but its not from us at here , they says its like envelope and when we bought its says fully insured on the online tracking its just shows delivered and county name comes Lucan not the address I am wondering if anybody in the post office just signed it and take and it will still show the same on the online If that shows our address on the tracking that will give us more specfic

Hi Thanks for looking into this when i did buyitnow then i am giving to transfer money into their bank account , as i did the shopping before with them and received it so i never thought something like this

Hi its bank transfer to their company bank account as this company is based in Birmingham i spoke to their director but they said they cannot do anything much

Hi i am new to this forum if you please help will be great to know what to do We bought 2 packs of 10 gold coins from Aktinson Jewellers aktinson bullion and paid into their bank account and we got the email from them saying that item is dispatch we are based in Dublin Ireland and it was free postage before buying the item we ask them they said fully insured and on the option for postage its says free postage and insured After a week when we didn't received the item we check with aktinson they said gave me tracking its delivered there was signed there as we are in the address for 5 years as family home no body else live beside me and my wife and we didn't received at all signature name is different and signed is different and when we spoke to aktinson they said sorry we cannot anything we have in our terms and condition they if says deliver then no responsibility I report to local irish post ask neighbour and post man no body knows At this stage we lost the money and didn't received the item should i go to solicitor or what to do Can you please all advice what to do will be appreciate