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  1. .... That was 20th August. I yesterday had a business card posted through from a company called "Resolvecall ltd." It was posted in a brown envelope with my name and "URGENT.DO NOT IGNORE" written on. So they had been to my house. On the business card, it says " I called today for the 1st time regarding your account(s). Please contact (name) on (tel no.) or our office qouting reference Barclays Partner Finance." This was all in handwriting. Including the envelope. Who are these companies and has anybody else had to deal with them? I also thought they couldn't come to your house and pressurise you. Or was that they just couldnt come in...
  2. ...hello guys, did anyone had visits from resolvecall so far? i had a bloke this afternoon at my doorstep begging for money..i wrote to mercers with my situation n also mentioned that i'm part of action group. I send this letter with the attachment of BPF response to my complaint (saying as a gesture of goodwill, we are willing to reimburse you with the charges we added on your account). I did send this letter by recorded next day delivery...when i called them 3days back, they said there was no such remark on my account n asked me to resend BPF's response again, also agreed to put my account on hold for 14days. Today when this guy asked to cl...
  3. ...Calder and mercers are just different departments of Barclaycard, never heard of resolvecall, may be a DCA. The DN must be from the OC, but its thin point if mercers sent it, the fact that its not in the prescribed form would bear more weight in court To help others, how old is the alleged MSDW account? Have you sent a proper CCA request by recorded delivery?, and have you had a reply within 14 days?, if not why have you not formally put the account in dispute?...
  4. ...ar only arrears they added on my account since may'10. but still i'm getting letters from mercers n resolvecall asking to clear those arrears. i sent bpf's response to mercers n when i called them, they said they had lots of letters everyday n asking me to give them the ref. no from bpf's letter..so its just waste of my money on recorded deliveries:mad:.. This morning i had a letter from bpf again stating: " despite our previous correspondence and attempts to contact you, your account with Advent consulting Ltd remains in arrears. This matter has now been passed to our debt collection agency for escalated recovery action. Sanclare F...
  5. ...I had Resolvecall Ltd come to my house today, but i wasnt home so they left me a note. Anyone else had these guys round yet?...
  6. .................... hence send that to Barclaycard .................. and then letters to Mercers and Resolvecall saying account in dispute suggest you contact Barclaycard??? Onwards and Upwards Chalkitup...
  7. ...eceived no response. The letters I was receiving from the debt collection agencies i.e. Mercers and Resolvecall, have ceased and I have insisted that my data on their files be removed. If I do hear from any of them again I will know that they have still retained info on me. As this would constitute a criminal offence and I would contact the information commissionaire immediately....
  8. ... number on to call (power2contact) and the other Gentleman just asked my OH if he would discuss it (Resolvecall on behalf of Mercers for BC) he just said no, as he had been victim of credit card fraud. Gentleman agreed with him and went on his business. In my previous life I worked with collections and the people I sent out were lovely people, it was a long time ago though, before the credit world went mad. Some were probably more apprehensive of knocking a door than the person inside answering it!...
  9. ...Today I received 1st letter from resolvecall... pay or someone will come to ur door bla bla.. but i don't give a sh**t....
  10. ...I suppose snakes can't reach very high. That would be from one of Resolvecall/Scotcall's team of self employed collectors. Ignore it and if they call when you are there - just tell them to get off your property. David...
  11. ... Gareth on telephone number 07816501824 or our office on 0844 257 8535 quoting (my acc no)". From Resolvecall ltd, spectrum building, 55 Blythswood Street, Glasgow G2 7AT Has anyone else had this card? Mine came through the catflap for some reason.......
  12. ...ositive contact from. I received no such letter. They then go on to say that their field agents Resolvecall will attend my address to serve the SD. Blah blah blah. I sent them another letter stating no cca has been forthcoming etc. My question is what do i do next? If resolvepooh do attend what should be my action? accept the demand etc? Thanks, BTK...
  13. ...ercers. Mercers is of course Barclays as is Calder Finance (another name they also use). Resolvecall is a contractor working out of Glasgow which provide call centre services. A related organisation, (has the same address as Resolvecal), is Scotcall. Scotcall has a network of self employed collectors who make house calls. 1. 99% of threatened visits never happen - they hope the threat will make you pay. 2. In the event someone does turn up, they will say they represent Barclays, (their ID will say Scotcall however). 3. They have no legal powers whatsoever - simply tell them to get off your property and not come ...
  14. ... received this letter today so have written back with the template letter to Mercers with a copy to Resolvecall....
  15. ...Hi, this has probably been posted somewhere else but I have resolvecall hounding me and had a visit from one of their bods yesterday. No-one was in but he left a card. Basically the situation is I'm £150 over my £1750 barclaycard limit and cannot due to other payments afford even the minimum payments. I've been reading through the forum and I am going to send them a CCA letter but I'm worried that if they're sending people round it's already maybe too late. I can probably steal from Peter to pat Paul and offer them 10 or 15% as a full and final payment but should I wait for the CCA or just send them to F&F letter (if anyone has...
  16. ...ers from 'Mercers Debt Collections' which i have completely ignored. Recently, i got a letter from 'resolvecall' who said, "We are acting on behalf of Mercers Debt Collections LTD. We have been instructed to collect the outstanding arrears due on your Barclays Partner Finance account used to purchase a, registration number." That made me laugh, also got me thinking if they have a copy of my credit agreement as they don't know what the loan was for. They are currently getting £52 a month. Vanquis Card - £670 First card i took out, limit is £500, alot been spent on charges although the interest and charges have now been frozen. Curren...
  17. ...I had a housecall from some parasite at resolvecall today, but nobody was home so he was kind enough to leave his business card with his mobile number on it. So i decided to venture into a gay chat room (at 12:30am) and ask for phone sex... very bad with phone numbers... i might have made a mistake since nobody has called me yet... ahwell...
  18. ...What legislation do Crapquest intend to use. Have the actually said. Resolvecall is the new name for Belfast Collection Services. I doubt whether a Northern Ireland company would have any legal standing in the Free State. Crapquest are probably talking through their rear downward pointing orrifices with regard to making you bankrupt. Any action would have to be taken in the ROI Courts...
  19. ...e "On the a statutory demand...", like they've forgotten to include a date, and goes on to mention Resolvecall being sent out for a doorstep visit. I don't live at this property anymore, so I'm assuming this is a fishing letter, but at the same time would like to try resolve the matter for my own peace of mind. Apologies for the waffle! Any help on obtaining this detail or any advice would be greatly appreciated!...
  20. ...the Stat Demand letter and yesterday got a letter saying that they would 'instruct out field agents ResolveCall to attend your address and personally serve the statutory demand for bankruptcy.' Just wondering if you've had any visits from them yet. I'm assuming that if they could legally do that they would have just gone ahead rather than sending another letter. I'm hoping this is just another empty threat....
  21. ...s account is in dispute. There is a template letter for this. Send a copy of that letter to Resolvecall stating that you will be calling the police if one of their representatives calls again as they have been advised that they must not visit your property and are trespassing. I think that you must make it a priority to go through the statements you can find and see what you have paid in late fees, penalty charges, etc. Even if you can't find them all (because they may owe you more than you owe them) if you can find enough to cancel out the payment they are trying to get from you then you may be able to settle and get rid of t...
  22. ...ay for the last week, my boyfriend took me away before I had a nervous breakdown. During this week Resolvecall called again (my son didn't answer the door) and today they actually came again and left a letter. They do visit more than once! I am so sick of being harrassed by these people for only a couple of hundred pounds! I just lost the plot I am afraid, I stormed outside and gave him the prepared letter and he kept shouting to me is this you...and I said I had nothing to say to him. He sat in his car intimidating me for over 10 mins, he's gone now but I am getting to the point of wanting to just run away! I can't even go ...
  23. ...letter) We therefore fine ourselves with no other alternative but to instruct our field agents ResolveCall to attend your address and personally serve the statutory demand for bankruptcy. If satisfactory service had been achieved by the agent, they will sign a witness statement that a personal service has been achieved which may be required by the court. We do not take this step lightly, there are obvious costs incurred by this company by this personal service and witness statement. However, it is also necessary for the court, upon issue of a bankruptcy petition, to be satisfied that the creditor has done all that is reasonable...
  24. ...you did not wish this to happen. The bit that is against the OFT debt collection rules, is for the Resolvecall person to have called on your neighbour. You could complain about this by calling Consumer Direct....
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