I took out a loan in Sep 03 and settled it May 06.
I rang up on numerous occasions requesting to cancel my PPI but was told as the time had elapsed 30 days this was not possible.
I sent them a letter requesting a full refund as I was mis sold the insurance (told i would not get the loan unless I took the PPI policy out, was only 17 at the time) also there is no breakdown or summary of charges in my terms and conditions of the loan.
They sent a letter back stating that I could have had the policy refunded and that there memer of staff had made a mistake telling me othrwise (but they are still refusing to pay me it back even though it's there mistake).
I have worked out that I have paid over £1500 in PPI.
So what do I do now? Do I send another letter threatening to take it up with the Ombudsman, if not what is the next move, is there anythign I can do?
Please help.