Hello,I joined here last night,sorry but I'm a newbie to message boards/chat rooms so not quite sure of the protocol so I apologise for butting in...its just a query I have.I am a self employed maternity nurse,I do not have a business account with Lloyds(customer for 30 odd years) just an ordinary Gold Service account,as I'm self employed I,fortunately have statements going back for the last 7 years so do not need to write to Lloyds to ask for records but what I'm unclear about is what charges exactly can I claim back eg. unauthorised overdraft charges,I've looked at my early statements and there are different charges...sorry but I don't know which ones I should be totalling,many thanks for any answers to my query,much appreciated and sorry again for interrupting your conversation,I'm sure I'll get the hang of it in the end.