We've done all the charges and the interest for the last 3 years ( since she opened her account) came to £3500. and i know shes very useful, but ive never been grounded in my life. and if she tried to now she'd only get "hah no rent for u this month then"

we've sent the letter today with all the charges etc on it. now what happens after the 14 days if we dont hear from them or we get a negative response? and no my mum cant join. shes not very computer literate.

nope she works long and hard for the little she earns which nationwide promptly take from here. We've already done the first stages really. nothing has been said by Nationwide as of yet

my mums spent all day every day on the phone to nationwide regarding this and do you think shes managed to speak to anyone any of these times shes rang? no i dont think so. Now nationwide have taken the 500quid and left my mum with no money and bills to pay. :x:x:x:x

Hi im here on behalf of my mum really. She's trying to sort herself out but after selling the house shes still in no better state than before due to the astronomical charges nationwide are putting on her. Shes already sent one letter this week. But im a little confused as to where start luking on here. any advise as to where to start luking or anything i can tell my mum Thanks in advance