Hope you have only given them 14 days to reply with a further 14 days before you go to small claims court. If you follow the letters in the forum I am sure you will win your fight. Hope you had a restful sleep and keep up the good fight.

BEWARE - last week I sent of an LBA as I had not recieved my statements from April 01 to April 04. I called the Bank of Scotland today to ask if they were on route to me. I was informed that because it was statements from before April 04 they have to be requested from another department as this is when the amalgimated with the Halifax. The girl told me she would send them an urgent e-mail requesting the statements blah blah blah. Just be aware that if you are requesting statment from BOS maybe you should indicate on the letter that they should request these from the other department so that you recieve them at the same time. I believe that this is just another delaying tactic from the banks. Keep up the good fight.

I have started my own thread under Bank of Scotalnd but did not get any response, I maybe set it up incorrectly as this is my first time in any type of forum. I do appreciate all the advise I have had so far and will keep everyone posted. I have now sent my letter of to my credit card company to attempt the same thing. Keep fighting the good fight.

Although I have only recieved half of the information I requested from the bank is it wise to go ahead with the claim and inform them that I will be persuing the rest of the claim when I recieve the information. Or is it advisable to wait until I get the rest of the information.

Having requested by bank statements for the past five years going back to 2001 I have only recieved staements going back to 2004. I am at present going through these staements but what can i do about the statements i have not recieved. Do I make a claim on th eones I have and send another letter or do I wait until I reciev all the others.

Thank you Elizabeth, I can now keep up the good fight and its good to know that help is at hand from people like yourself. I will let all know how this goes.

Hi I may be asking an already answered queastion but can someone help me, I have recieved my bank statements form The Bank of Scotland and I went in to enter them in to the spread sheet. On the spread sheet in the In Respect of Column it gives the reasons for the claim as unpaid D/D charge or unpaid cheque charge, unfortunatly on my statement it only tells me Charge as Notified. Do I have to provide the bank with the exact reason for my claim i.e unpaid cheque charge or is it acceptable to enter Charge as notified as is on my statement. Any help will be greatly appreciated.