I sure hope so! They got to me eventually...Reply letter sealed and ready to be posted tommorow, thanks for that lats

Whats the ETA on the cheque netty? 2 or 3 days or a week or two?Nothing would surprise me hehe.

Thanks alot guys

Well the monkeys at DG basically screwed up my letter as at the beginning it states they wont be refunding my legal costs:

"Firstly, your claim for expenses of 80.00 is noted and denied."

But then the the offer includes it...

"This offer is compromised of charges applied to your account in the sum of 658.00 and the court fee of 80.00."

So dont know what they've done there, but the total sum offered is right anyway so ill just make sure thats the amount I accept in my reply to them.

Anyway my claim total meant that i wasnt charged for the AQ so all is as it should be.

I will update my thread with all the dates of all the events over the last 4 months when i tweezer them out of nettys thread, posted all my things over there

Bingo, full offer.

Could someone more knowledgeable post a link to the acceptance template letter, cant find it for the life of me...the one that says i reserve the right to tell everyone about my claim, etc etc.

Woop, finally.

heya latty, still nothing...maybe this friday

Yeah ive seen it, had a read through after i submitted my AQ, thanks for that. Will ring hull kingston court again tommorow for an update.

Well still no news, talked to the county court, they received my AQ but not HSBCs, theyre waiting till monday incase the AQ is with them but just hasnt been processed yet, at which point theyll move on to the next stage.

Managed to get debby daubney on the phone, she sounded pissed, lol transfered me to the 'right department' when she heard i was checking on my bank charges claim although the right department was an answering phone.

Who knows. Anyway, the longer this takes the more charges ill have to reclaim as im overdrawn at the moment, lol. I seem to remember reading someone starting another claim and they just refunded the charges and closed the account. Sounds good to me, then I can get a student account with someone else. Something I should have done a long time ago. They've basically had me over a barrel. Not for much longer.

Stil no sign netty

Its ok though, im getting good at this insistent emailing malarkey

Nothing here, so its back to emailing the entire DG team everyday asking for an update, until either my offer arrives, or one of them is polite enough to actually reply!

Wow netty thats a lot of money, lol. Turned out to be quite a good savings plan

Woop congrats netty!!!

*slinks off to spam some more DG employees*

yeah head office if I remember correctly

Netty did you say you sent a copy of the AQ to DG? Do you have to do that or did you just do this to poke them?

About to send mine off

Guys do I need to include a breakdown of charges when I return my AQ?

Just to confirm, I dont have to include a fee if my claim is for less than 1500 correct?

And, Should I send a breakdown of my charges to the court with my AQ?

Everything else is filled in and ready

Cheers

Im afraid everyone elses offers shall now be delayed, DG have had to fly in more staff to sift through my barrage of emails...sorry

woop woop

..yeah we really do!

Netty could you drop some DG email addys for me, i feel the need to spam

Hey verytrying, I havent really looked too much into it yet. Ive set aside tommorow to do it all from start to finish. I do have the N149 however.

Just glancing at it it says set out any other information you consider will help the judge manage the claim, including info that should be supplied by the other party. I imagine that here would be a good place to say the other party should supply a breakdown of the costs they incur everytime someone goes overdrawn, which of course they wont

However im sure there are threads with all the info you need to fill out these AQs. If you backtrack on this thread im pretty sure they are linked to.

Netty if you want to drop an email address ill happily send off some spam

Am I just sending them my breakdown some more? Just to ensure its attached to my file of course...

Filling in my AQ tommorow ready for posting.

Hopefully I will have an offer due friday too then nets

We will see. My AQ is due on the 3rd which is the saturday. I will just post it so it arrives with them before the end of this week.

We could be close -

Going to fax my breakdown to them again, lol xD

Take it easy netty, we have them right where we want them

Having checked the date netty, they actually sent it out to me 2 weeks ago. I just opened it today as im back at my parents house. Nevermind. Anyway Ive sent them a polite letter declining.

So i guess its back to bugging DG

Cheers Netty, managed to find it.

Letter written, one for mr langdale, and one for the 'senior manager' of the service quality team. May aswell send a few to make sure someone reads it

I think the date they had to file defence by was the 17th, but they have already done it - they just decided to make me an offer aswell as tie up their legal department!

Check the post netty,

Just received a part offer!

469.00 offered, though I am claiming for 688 plus 80 for the mcol costs.

So they can go to hell....lol

But pretty close anyway

If lat is watching, any chance you could point me to an "acceptance of the offer, but I still intend to continue my claim for the full amount" type letter, im bloody terrible at navigating the boards. Would be appreciated if you have the time.

Eek! Soon netty soon

Kk will get my mother dearest to forward it to me from home...

4th of March you say, plenty of time to bug them

hehe try and predict the day we get our offers xD

Ok then netty, drawing on our super sleuth skills....when are ours due!?

If you get it right within a day either side of the actual arrival date ill send you a tenner and throw another tenner in the sites pot...what say you