Well done Darren!! Successful week for us both then !!! I am so excited to be getting rid of this horrid thing...even if it means sitting on deck chairs for a few weeks

dfs | think sofas think dfs Its this one here 2 seater and 3 seater. I am paying £150 to LOL tomorrow and have asked to have it in writing thats agreement has been cancelled. I have noted what you said about baby wipes as much as I am loathe to say it I think this may have been a factor in our discolouration, or at least quickened up the discolouratin of it. Thanks lots again...without you I probably would have accepted the £100 they offered to start with and be left with an horrid coloured suite. xx

Thanks smiffie. I have just purchased a lovely suite from DFS, it cost 3 times more than my LOL purchase so I am hoping all will be well with it. DFS do not do warranty as they are confident their suites are okay Time shall tell...I will however have to go for 9 weeks with no suite!!!

sorry thats £600 they will give me back!!

Okay.... LOL Manager called me and basically they have done as you have said and will be terminating the contract as soon as I pay them the £150 usage charge.... So I pay them £150...within 10 days the suite is picked up...then Creation Finance send out £450 and cancel agreement so cannot obviously chase me for anymore. Manager actually said they would prob fix it and re-sell so I should look out for it in the next few weeks, if I want to buy it back!! So it hasn't turned out too bad, once I get the £450 I will add to that and go to [some other well known leather retailer] and buy another suite. I have no idea what we will sit on in the meantime.... Thanks very much for all your help with this...to think they offered £100 originally!!!

I have been looking at suites today and can see I shall have to spend at least another £500/600 to get anything half decent...along with the 467.91 the finance company want back.Any advice appreciated.

Okay. Finance are saying suite should have been paid on 8th May 2007 and they did not receive cheque until 9th May 2007 so because they have received £628 from me will give me early settlement figure of £467.91 on TOP OFF the £628 they already have. Yes I have the gents name. They are NOT agreeing they had cheque before the 9th May (although I did send on the 2nd May).... I have called LOL and asked them to collect the suite... He refuses to come and go with the figure of £150 off suite, due to marks they shall have to fix!!! He has left the conversation open as he does not know how this will affect the finance, as I have already paid £628....to the finance company... He said what may happen is I pay them £150 then they pay me £600 back!! and agreement cancelled...OR Finance company may want to charge me interest on the £150!! VConfused

Okay so I called LOL Manager. he said the £150 they were taking off was for the marks on the suite. I tried to argue that the marks were because suite had discolouration problem but he would not move. So I explained that I did not want to pay £1097 less £200 for ruined suite. I would just take the £450. I also asked for delivery money back but he said this was contracted out so NO!! Anyway.. this now really causes a problem as I have sent them £628 for suite and am now aksing them to uplift it and finance company still want £457.91...apparently Manager of LOL does not know if I shall have to firstly pay them back the £150 then they will cancel contract and refund full £600 or whether they will want to charge me interest on the £150 Have I done the right thing? I am feeling really confused about the whole thing to be honest!! ANY help appreciated!!

sorry that should be " I am not paying anymore for this suite"

Actually the money was sent to them on the 2nd May but they are saying it lay in their offices (unopened) until the 8th May and suite was due to be paid on the 7th May (and I didn't send it recorded) thinking they would be happy to have their money!!! They are now saying they are sure they will be able to come to an agreement figure... I am not paying any more for this suite!!!!

I shall how I get on when I call them today. paperwork has been sent uot on the 7th May 2006 and date to be paid is 14 May 2007!! Its a nightmare!!

Sorry I have not posted before now. Okay story so far... Suite was due to be paid on Monday 14th May 2007. After my call with LOL my father suggested I take the money they were offering and pay off the suite (I only had £450!! saved)....to save me incurring the interest and he said he would give me the extra money until my money from LOL for discoloured suite came through... My father transferred the funds through to them over the weekend and that was that... Now the finance company are saying that infact the agreement started on the 7th May and not the 14th and they want payments of £41.37...for the suite!!!! I now have no idea what to do. They have the £600 for the suite. I have called Mr Manager at LOL and agreed to take the lousy £200 but feel this is terrible if I have to pay £41.37 for the next 3 years for a discoloured suite.....less £200...yahoo:rolleyes: Any advice would be very greatly appreciated. valerie

Smiffie Please can you advise if this usage charge is okay and what you think I should do? Thanks very much. Valerie

I have asked for a replacement of one the same but they "no longer stock/make them" (wonder why)!!! I think I may have to take the £200 and buy a large throw and lots of scatter cushions........

Hi smiffie, I called LOL yesterday again and spoke with the Manager. After quite a heated conversation he agreed the suite had incorrectly coloured and he would look into having it repaired and call me this week. Today I had a call offering the following: a) I keep the suite and they give me £200. b) They collect the suite and take £150 off the price and I pick a new suite to this value. The suite we bought was bought whilst on offer so was £600... take £150 off and that leaves £450....where on earth will I get a suite for this amount.... I have no idea what to do next!!! My father thinks I will not get a better offer from them and should take the £200 and live with "the suite"... Any ideas/advice/comments appreciated.