Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×
Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Bloke199

Registered Users

Change your profile picture
 View Profile  See their activity

  • Posts

    44

  • Joined

  • Last visited

 Content Type 

Everything posted by Bloke199

  1. Bloke199
    This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Bloke199
    Thanks for the quick response DX. Stirling DC appear to be an International DCA, specializing in business debt recovery, from the UK and overseas, with contact numbers for the US, UK and Poland, and with a registered office in Krakow, Poland (this is according to their website). If I read lookingforinfo's reply correctly, instead of paying the DCA the so could service fees of £40, plus interest, I should pay Thompson Local that amount instead, who in turn, then pay the DCA for their work. If that is the case, when I make the final payment on Friday of £60, could I say that this is the full and final payment for the account and that it will be closed, and that no more monies is due, as Thompson Local believe I should be paying the charges to Stirling DC direct, and not to them. Any advice will be gratefully received Cheers, Bloke199
  3. Bloke199
    Thanks guys for the response so far. I'm a little confused as to whether the Late Payments of Commercial Debts Act covers England, as that is where I live, or whether Stirling DC do have any powers to make charges under the Commercial Debts Act. If either of you could confirm which is which, that would be great. Many thanks again for your contributions to this thread. Cheers, Bloke199
  4. Bloke199
    Hi all, This is a query for me, regards to a couple of outstanding invoices that have now been paid. I received an email from Stirling Debt Recovery on behalf of their client Thompson Local for two invoices for £162 each and another invoice for £60. I have contacted Thompson Local direct and have paid £324 to them this morning, and will pay the final £60 for end of contract fee next Friday. Thompson Local stated at first that I needed to contact Stirling DC, I said absolutely not, I don't do any correspondence with a DCA whatsoever, and asked if Thompson Local were refusing to take payment that was owed to them. Of course they said no, but needed to contact Stirling as to what to do. I get a phone call a couple minutes later back from Thompson, they are quite happy to take £324 today and £60 next Friday, but have said additional charges by Stirling will need to be paid directly to them. These charges are listed as reasonable debt collection cost under the Late Payment of Commercial Debts Act 1998, of 10% of the total outstanding debt, plus late fees of £40. Now I know the general instructions about DCA's is to just ignore them, especially when they don't actually own the debt themselves, as in this case, but as it is a commercial debt, can they still chase me for these additional charges ? Any advice would be gratefully received. Cheers, Bloke199
  5. Bloke199
    Hi all, Just another update, received another letter, this time from Zenith, urging my brother to act now to take advantage of their discounted settlement offer of £99.99, it also has in the top right corner, a black box stating 'NOTICE OF INTENTION TO COMMENCE LEGAL PROCEEDINGS', however, it turns out that Zenith is another name for DR+, the cheeky buggers, just as well my brother didn't pay the original overinflated charge in their first letter after all !!! Told him this isn't the Letter Before Action, so not to reply to this one. Cheers, Bloke199
  6. Bloke199
    Ha ha ha ha ha, thanks DX, that made me chuckle Bloke199
  7. Bloke199
    Hi all, Seems ages since the last post, hope you all had a good Christmas and New Year, etc, etc DR+ have sent another letter to my brother, this time with a reduced rate to pay, as a goodwill gesture to £129. They also 'threatened' in the letter, that they'll recommend their client to take court proceedings if this generous offer was not accepted. My brother asked if this meant he'll be taken to court if he didn't pay the reduced amount. I pointed out to him the words 'recommend to their client' to go to court, not actually do it. I have advised him to ignore, but hold on to the letter, and to wait to see what comes in the post next. Any further updates, I will post here. Cheers, Bloke199
  8. Bloke199
    Hi Silverfox, That was a good guess !! Yep, same old spiel, recommend court action, Supreme Court case back in 2015, blah blah blah. We shall wait to see what letter arrives next. Bloke199
  9. Bloke199
    Hi all, Just an update from the last time I posted, my brother received a Debt Collectors Agency letter today demanding payment on behalf of Euro Car Parks for £145, I have told him to ignore but hold onto the letter. Any further updates I get, I'll let you all know. Cheers, Bloke199
  10. Bloke199
    Hi everyone, My brother received another letter this morning from Euro Car Parks, stating the charge is now £85. I have told him to ignore it for the time being, but to hold onto it. I've also asked him to take additional photos of all the signs around the car park, a close up view of the one by the entrance, as well as if he was driving into the car park, and also a close up of the pay and display sign on the machine. I will update you all when I've heard from him. Many thanks for the help and information so far. Bloke199
  11. Bloke199
    Hi all, I've attached some photos that my brother got earlier on today, including the sign by the entrance, pay and display machine, and the sign above it, the parking bays, and entrances to the pub itself. Hopefully, these will give you some of the information that you needed. Hi Silverfox, He received the parking charge for not showing a valid permit/pay and display ticket. As you can see in the photo's, there is only 2 disabled parking bays, although it does say on the sign above the pay and display machine that there is no concessions for disabled badge holders. I'll wait to hear from you guys as to what the next plan of action should be. Many thanks, Bloke199 photos.pdf
  12. Bloke199
    Hi DX, Many thanks for changing that, I see it mentioned so many times, then did the exact same myself, what a womble !! Hi EB, I will ask him to get photos of the entrance, all the signs and payment machine, and send them to me, as soon as he can. As to why he didn't check to see if he had to pay, I can only assume he thought that he didn't need to while having a blue badge. I'll update as soon as I hear anything. Many thanks again. Bloke199
  13. Bloke199
    Hi DX, Thanks for the quick reply, I've only got copies of the letters as Jpegs, so were unable to do as one PDF, but both sides have been attached to this post as individual PDF's. Hope that is ok. Hi Renegadeimp, They are claiming for £85 because a valid pay and display/permit was not shown. Many thanks for your help so far Bloke199 ECP PCN.pdf
  14. Bloke199
    Hi all, I'm doing this for my brother, who is registered disabled, so assumes that because he had a blue disabled badge on display, he didn't need to pay for a ticket to park here. The following details are the information so far: 1 Date of the infringement 18th Oct, 2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24th Oct, 2017 3 Date received 26th Oct, 2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes 5 Is there any photographic evidence of the event? Two small photos showing vehicle registration number plate on entry to, and then exit from, the car park 6 Have you appealed? {y/n?] post up you appeal] no Have you had a response? [Y/N?] post it up no 7 Who is the parking company? Euro Car Parks 8. Where exactly [carpark name and town] M & B, Toby Carvery, Hollybush Hill, Snaresbrook, London, E11 1PE For either option, does it say which appeals body they operate under. Yes, BPA POPLA There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE I have told him to hang tight about either appealing, or paying the parking charge, until you guys can give us the next directions on what to do Many thanks for your help. Bloke199
  15. Bloke199
    Hi Eric's Brother, Thanks for the hints of what to do so far, especially not mentioning who the driver was and for not admitting liability. I've asked the customer to read this thread, hopefully they will get back to me with the additional info required, or even post it themselves. Will advise them to appeal as the keeper, but not to admit who was driving the vehicle. Thanks so far, will keep you updated. Cheers, Bloke199
  16. Bloke199
    Hi all, I've been to one of my customers today who has received a NTK about overstaying in a car park by 27 mins, although a parking ticket had been bought. Details are as follows: Date of Infringment: 13th October 2016 Date on the NTK: 1st November 2016 Date Received: 3rd November 2016 Does NTK mention POFA 2012 ? No Any photographic evidence ? Not in the NTK, although it does state that they have photographic evidence Have you appealed and response to it ? No and No Who is the parking company ? Civil Enforcement Where exactly did the 'offence' take place ? Car Park at 163-165 Bromley Road, LONDON, SE6 2NZ Appeals Body ? POPLA We're holding fire at the moment, so any thoughts on what to do now would be great. Many thanks. Bloke199
  17. Bloke199
    Hi All, Just an update to our saga, we sent the appeal letter on Monday, and received a reply back on Wednesday morning stating that the appeal had been successful and that a cheque will be returned to the value of 60p. We won the appeal on the basis that SouthEastern trains couldn't provide any information to the appeals section about the condition of the Permit to Travel machine at the time my daughter needed to travel to work. A small donation will be made shortly, as I doubt this will be the last time we will need to appeal about the Permit to Travel machine at our station. Cheers muchly Bloke199
  18. Bloke199
    Hi again, Many thanks for the contribution to this thread particularly by Andydd and CodJA. The permit to travel machine has been at our station for many a year, a least 15. It invariably is not working, and as there is only one entrance to our station, it is the only one available, where as on many of the other stations, there are two, one for each entrance, so if one is not working, you can at least use the other one. It is only in the last month that it has become an issue, because if you couldn't get a Permit to Travel, you were able to find the conductor on the train and buy your ticket from them, but as the trains have been changed to driver only now, there is no opportunity to purchase a ticket until she reaches her destination. SouthEastern Trains suggestion of buying a ticket in advance is fine if you know what journeys she is going to make, but she also gets asked to do shifts when she might have a day off, or asked to start her shifts a couple of hours earlier. The pre- brought tickets will not be valid on an earlier train, and she would have to go through this whole process of Permit to Travel machine not working again. What happens if my wife and I decide to go shopping on a Saturday afternoon ?? I have since inquired about the opening of the ticket office at Maidstone West, and it is only open Monday - Saturday, 6.15 to 12.30. Your stuffed if want to travel after lunchtime during the week, and all day Sunday !!! We will send the appeal letter tomorrow morning, if we are successful, then great and maybe SouthEastern can get something sorted about the machine at our local station, if not, then she'll have to pay the remaining penalty fare of £15, but we will contact our MP about this shambles and Southeasterns solutions (but I won't hold my breath), either way, I will let you know. Cheers anyway, Bloke199
  19. Bloke199
    Hi everyone, Many thanks so far for the comments and a little information about how the Permit to Travel machines are logged. I contacted SouthernEastern Trains Customer Services earlier today about how a ticket could be purchased in the situation that my daughter was in, they suggested getting a ticket at Maidstone West (duh), or alternatively, buy a ticket online from their website, then pick it up from Maidstone West ticket office (again, duh), as you can only do this 2 hours in advance, and as if my daughter is going to go to the station 2 hours before she is due to, just to check if the Permit to Travel machine is working. We are going to appeal this Penalty Fare Notice on the basis that there is no alternative way to purchase a ticket before travelling if the Permit to Travel machine is not excepting any coins, either because it is bunged up, or because all coins are being rejected, and that there are no longer any conductors on the trains, since they have been made driver only. I will draft a letter and post it on here for an assessment before we send the appeal. Many thanks so far. Cheers, Bloke199 Hi all, Here is a draft letter that I have created for my daughter to sign, if any of you think there is to much or to little information shown, please let us know, we are aiming to post this on Monday 22nd February, with a certificate of posting as is standard advice on this site !!! IPFAS PO Box 30 PORTSMOUTH PO1 1ER Miss Xxxxxxxx Xxxx XX Xxxxxx Xxxx Halling ROCHESTER ME2 XXX 19 February, 2016 Dear Sir or Madam, Appeal against Penalty Fare No. SE XXXXXXX I would like to appeal against the above Penalty Fare that was issued to me on completion of my journey by Revenue Protection at Maidstone West station on Tuesday 16th February, 2016 on the following basis: The Permit to Travel machine was not in working order due to it not accepting any coinage that I had on my persons; and that there is no alternative way to purchase a ticket if the Permit to Travel machine is not working, until I reach my destination of Maidstone West since there are no conductors on the trains anymore as they have been changed to Driver Only. The particulars of my journey was to travel on the 15.42 service from Halling to Maidstone West, which arrives at Maidstone West at 15.57 on Tuesday 16th February, 2016, the fare of which is £4.40 single. I rarely get a return at this time of day as my work duty finishes after the last return train to Halling at 23.03. If my appeal is successful, and as I have already paid £5 towards the penalty, I would therefore request that a cheque is issued for the overpayment of 60p (£5 paid less £4.40 single fare), and that it should be posted to the above address. Yours sincerely Miss Xxxxxxx Xxxxx Enc: Copy of Penalty Fare Notice No. XXXXXXXX Any further advice will greatly received. A donation will also be made to this great site. Cheers, Bloke199
  20. Bloke199
    Hi all, Just give you a quick run down of the operation of the local station and route to hopefully clear up any confusion before any advice can be given. Our local station is an unmanned station, as are all the stations on the branch line, apart from the two terminals, in this case Strood and Paddock Wood, and the middle main station being Maidstone West. All the stations have a machine placed at each entrance in which to purchase a Permit to Travel ticket which can then be exchanged for a travel ticket by either the issuing ticket office at Strood, Maidstone West or Paddock Wood, or by buying a ticket from the conductor/guard on board the train. However, in the last month, the types of trains used have changed from a 3 coach class 377 with a driver and conductor/guard, to a 2 coach class 466 driver only. The Permit to Travel machine at our local station always appears to be broken, either it is jammed with coins where it won't accept anything, or the coins just slip through to the rejected coin collector, although there is a time displayed on the machine to indicate that it is turned on. Over the last two weeks, my daughter has twice been issued with a £20 penalty fare by Revenue Protection as she wasn't in possession of a valid permit to travel or travel ticket, although she wasn't able to purchase one in the first place. Revenue Protection were at the first station she would have been able to purchase a ticket from, and before the ticket office, therefore stopping her from purchasing a ticket as she has done on numerous occasions before. She did state that the Permit to Travel machine wasn't working, but they said it was, even though they weren't at the station. She paid the first Penalty instantly, but she want's to appeal this second and any subsequent penalties that she may occur if the opportunity to purchase a Permit to Travel isn't available. Hoping that some of you good guys and girls on here can offer some advice and ammunition so she can win her appeal. Many thanks, Bloke 199
  21. Bloke199
    Oh yes, we understand that we don't mention the driver, and just state that the NTK was received outside of the time limit under POFA 2012. Many thank again, I'm sure a small donation will be on its way soon. Cheers, Bloke 199
  22. Bloke199
    Thanks Erics Brother, We'll hold tight and see what happens, but if the letters get to much, we'll send a POFA 2012 one back to them. Many thanks for the advice given. Cheers, Bloke199
  23. Bloke199
    Hi Erics Brother, Many thanks for taking the time to respond in this thread. Unfortunately, due to the huge amount of mail and leaflets that were received during the six weeks, I'm afraid the envelope was shredded along with a load of takeaway menus, catalogues, etc. I will advise her to sit tight, then if she does hear anymore from ANPR PC, then a letter informing of POFA Paragraph 9 will need to be sent. Does anyone know if ANPR PC has taken court action before ?? Many thanks again, Bloke199
  24. Bloke199
    Hi Ericsbrother, My Client doesn't know when it arrived as she was on holiday by then, but the parking charge notice issue date was 18/12/2015. The notice doesn't state a discount, just a flat £100 fee. The first paragraph as it is typed in the notice is below, I have copied this word for word, the poor grammar towards the end is actually on the notice: IF YOU WERE THE DRIVER OF THE VEHICLE at the time of the alleged offence, you are hereby required to pay the sum of £100.00 within 28 days from the date of this notice. IF YOU WERE NOT THE DRIVER at the time of the alleged offence, you are required to give us any information in your power which may lead to the driver's identification. IF YOU WERE NOT THE DRIVER of the vehicle at the time of the alleged contravention, you should invite the keeper (i) to pay the unpaid charges; or (ii) if the keeper was not the driver of the vehicle, to notify the us and the creditor of the driver and a currant address for service for the driver and to pass the notice on to the driver. Photographic evidence is shown below: Having just entered the PCN No. into ANPR PC Ltd website, the charge has increased now to £150, which is £1 more than DCA wanted !!! I have already advised my client to ignore the 'threatening' letter from DRP, as they have no powers to enforce anything. Any further advice will be greatly appreciated. Cheers, Bloke199
  25. Bloke199
    Hi Homer67, The PCC is ANPR PC Ltd (Automatic Number Plate Recognition Parking Control) Cheers, Bloke199

Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...