Hi all,
Following earlier success with Lloyds have just received the full amount from A&L but only after we filed in court. They said the usual 'no admission of liability', 'no sign of weakness', 'charges are fair' etc etc but coughed up anyway!
Subsequently, however, they have now followed up with another letter saying the account is to be closed because we 'clearly do not accept certain aspects of their terms and conditions' and threatening default status being registered with a credit refererence bureau if we can't immediately repay any outstanding balance and have to make repayment proposals! Talk about bad losers or what!
I am not one to lie down easily and now intend to take the petulant b*stards to the Financial Services Ombudsman because this is nothing short of retaliation and a thinly veiled threat for them being found out! Can anyone point me in the right direction?
Regards,
Andy
Keep up the fight, remember it's your money!