Thanks so much. I knew they were a big company, but had no idea they dominated the market to this extent! Will go to the next stage, thanks so much - next thing can anyone give me an idea of the amount I should be claiming in damages for non-disclosure? Should I limit it to £10 fee for SARS request, or should I charge them for my time?

Hi,I'm at same stage, although not planning to submit MCOL until next week. I used address in Bootle GIR OAA (all letters no numbers) - I had to submit twice but did accept & move onto next page Hope it helps & good luck;-)

Hello again, thanks for the advice happy. I did follow the template for SARs request, they've just chosen to ignore it! Sorry to be thick, but is GE Capital Woodchester the same as Capital One? The address I wrote to was Bruntcliffe Way Leeds - they obviously received the letter as they cashed the cheque!!

Hi, I've been looking around the site for a few months now - have found it incredibly useful. I'm pursuing several claims, but trying to deal seriously with only one at a time,as it does get very confusing. My main problem at present is GE Capital. My husband took out a loan several years ago, got into difficulties and loan was transferred to Link finance. He has kept only one letter from GE Capital, which shows a service charge of £78 (thanks - great service!), and I am confident that there were more charges made, so........ 30/11/06 - sent SAR with £10 payment 8/12/06 - cheque for £10 left my account then nothing!!!! 10/1/07 - I sent letter of complaint to information commissioner, also a letter I found somewhere one this site (I'm very sorry to who-ever posted it, I can't give you credit for it as I can't find it again!) letter as follows: letter before action You have failed to comply with my data protection act subject access request dated 30/11/06. If you do not respond within the next 7 days, I shall seek a court order obliging you to do so together with damages at the discretion of the court and without any further notice. Am now stuck!! they haven't responded in any way. Information commissioner did send a questionnaire, which I've returned, but they don't really seem to have any power. I'd be really really grateful if someone can advise me what to do next. I wouldn't mind so much if they hadn't cashed my cheque, but they've basically stolen from us (again!!)

GE Capital seem to be very slippery!! (don't they all)