I haven't done anything with the imei incase Amazon or the police decided to track the phone and as you rightly say it's not mine to block as I never received it

yes it was an android smartphone, i can do a chargeback but this is a shocking way to have to be treated by amazon, hiding behind the lines of file a police report

Hello All, Last monday brought a mobile phone online from amazon approx £90.00, selected one day delivery and the parcel arrived the next day, when i got home from work i opened the box and thought rather light, when i opened the package using the tear strip the mobile phone box was inside but the void seal broken i opened up the box all the other content there but no phone, called amazon told have to open investigation and wait 48 hour, thursday came called amazon yet again, told me to call back in an hour, did this and was told by amazon that there investigation is complete and they are happy the phone arrived , i told them it surely didn't so they told me they would email me the next step, the next step is to contact the police and file a crime report and send them a fully copy of the crime report, I was furious by this time so decided to head to the amazon depot, when i got there the security guard got one of the managers down he said it was wrong how i was treated and took the package and remaining contents from me and said he'd be in touch and investigate things his end and get me a replacement asap, This didn't happen at all, so know im left with nothing at all, i contact the police and they told me there is no crime to report as its a civil matter ??? What can i do next to resolve this ? i help me out guys pleaseeeeeee

no there is like a credit card inside the box which you scratch off and give to the sales team, again no date at all on the actual voucher or terms and conditions yeah i did buy the voucher as i didnt know there was an expiry

The voucher was brought of ebay , How do they define out of time though if theres no expiry, sorry if i sound thick

Hello, I have acquired a promotional voucher to enable me to free activiation and a free set top box from BT Vision, As i am already a bt customer i decided to ring BT, They say the voucher is not valid and expired back in 2007, There is no clear expiry date on the voucher, I have made a formal complaint which is being looked into, But they keep referring to the txt on the back of the packet which i will attatch here By jakemuk at 2012-06-07 Can i have some advice on this Thanks

thanks rachel, yeah i think he will pay once he receives it through form the ET, also the other lads have filed for an ET to, so there will be about 4 cases all different ammounts of money so hopefuly he will pay as hes still trading

as an update guys, i faxed them the letter and posted it, they paid the expenses but didnt pay my outstanding wages i gave them 7 days, and tried to call them one last time, They woudlnt answer, so i filed an ET1 yesterday and today its been accepted with a hearing in august !, I don't expect him to even turn up or acknowledge it , But at least we are progressing

Debtor Company Name Address – line 1 Address – line 2 Address – line 3 Address – line 4 25/06/2011 LETTER BEFORE ACTION TAKE NOTICE that according to my records the sum of £49.41 is overdue for payment of expenses, And the sum of £--.-- is overdue for the payment of wages The witholding of expenses and wages is contray to section 13 of the employment rights act Unless payment is made to the above address within seven days Legal Action to recover the debt will be taken against you without further notice. Copies of the outstanding expense forms are attached. Signed: Name: {your name} Tel: {phone number} Email: {email address} Date: {date} is this better guys ? sorry letter writing is not the best talent of mine, Feel free to ammend it in anyway THANKS

ok where in the letter shall inlude Section 13 employment rights act unlawful deduction of wages just not sure on the placement of this

Debtor Company Name Address – line 1 Address – line 2 Address – line 3 Address – line 4 25/06/2011 LETTER BEFORE ACTION TAKE NOTICE that according to my records the sum of £49.41 is overdue for payment of expenses. Unless payment is made to the above address within fourteen days Legal Action to recover the debt will be taken against you without further notice. Copies of the outstanding expense forms are attached. Signed: Name: {your name} Tel: {phone number} Email: {email address} Date: {date} Thats my rough letter at the moment, where abouts should i include this and do i need to do 2 seperate letters or can i combine the expenses and wages into one ?

thanks rachel youve been very helpful

Any templates for the lba ? Thanks for all the help

paye , i was paid my wages by he deducted tax, They never sent us the employment contract he kept delaying it but he let us commence work working on the sites for him, We completed one job in full and another one we left halfway through, as we were suspicious re payments etc he paid us for the job we completed, but not for the expenses i.e the mileage, even though i have completed his expense form, i have alot of communication via text message, of which i am going to export into an excel spreadsheet via an android app with a fake national inusrance number also, not my NI number for sure !

Yeah prepared to pay MCOL no issue at all, he owes £49.42 expenses to myself and also owes £40.32 In unpaid wages Its low ammounts but its the princaple of the matter that i am more concerened about. He didnt even ask for any proof of id when we started working for him which i beleive is a requirement of the law also ?

Hello all, I recently worked for a small firm and the agreed ammount was 19p per mile, I completed there mileage form and returned it with receipt for the fuel, It was due to be paid yesterday nothing was in in the morning, So asked them they said later in the day, I re contacted them at 4:30 to the director he said he would call back he never did despite trying to contact him, I contacted them today and he answered the phone and simply said, "**** off its the weekend" this is the director of the firm, So you can see what im up against. He also has refused to pay us for 5 hours work that we completed, Because we left site early and didnt complete the job, I beleive he can't refuse us to the point we left the site ! What i want to know is how to proceed further, the best way i feel is writing so would a letter before action be ideal and then go for MCOL, Is that an option ? or do i need to send a normal letter first Any help greatly appreciated

1. Definitions 1.1 The following terms shall have the following meanings: "Account" an Account held under this Scheme "Account Holder" the person(s) in whose name the Account is held "Agreement" the application form signed by the Account Holder and these Conditions of Use "Card" fuelGenie fuel card "Cardholder" any person using a Card issued under the Scheme "Company" Atos Origin IT Services UK Limited, 4 Triton Square, Regent's Place, London NW1 3HG "Conditions of Use" these Conditions of Use relating to the Scheme "Deposit" the amount required by the Company to be paid by the Account Holder with the Agreement, such sum to be returned by the Company to the Account Holder (interest-free) at the expiry or termination of the Agreement "Participating Site" an authorised site, which appears on the fuelGenie website "Registered Vehicle" a vehicle registered on the Account by inclusion in the Agreement signed by the Account Holder "Scheme" the Atos Origin Supermarket Fuel Card Scheme in respect of which Cards are issued under this Agreement "Scheme Address" fuelGenie, PO Box 5595, Walsall Road, Cannock, Staffs WS12 9ES Telephone 0845 371 2490 "Supplies" (i) fuel or (ii) fuel and oil, as set out in the Agreement 1.2 In these definitions the singular includes the plural and vice versa; words denoting any gender includes all genders; words denoting persons include partnerships and companies and vice versa. 1.3 Signature of and/or use of a Card constitutes acceptance by the Account Holder of these Conditions of Use which supersede and shall be taken to override any terms and conditions proposed or stipulated by the Account Holder. 2. The Agreement 2.1 Authorisation by the Company of an Agreement under this Scheme permits the Account Holder to use Cards to obtain Supplies for Registered Vehicles at Participating Sites. A sales voucher shall be issued to the Cardholder at the Participating Site in respect of each transaction. 2.2 Completion of this Agreement by the Account Holder constitutes authorisation to the Participating Sites to accept any Card issued to the Account Holder's Account in payment of Supplies, provided that the Account and the Card are valid and current at the date of supply. 2.3 The signature by a Cardholder of a sales voucher issued under this Scheme shall constitute acceptance by the Account Holder that the details shown on the sales voucher are true and accurate in all respects and that no other conditions affect that transaction except as set out in these Conditions of Use. 2.4 Completion of this Agreement by the Account Holder authorises the Company to debit the Account the sums contained in each sales voucher. 2.5 The Account Holder's statutory rights are not affected by this Agreement. 2.6 The Account Holder may cancel this Agreement at any time by giving 14 days notice to the Company at the Scheme Address. 2.7 The Company may terminate this Agreement with immediate effect in the event that (a) the Account Holder becomes insolvent, goes into liquidation, whether compulsory or voluntary, has a receiver or administrator or administrative receiver appointed over all or part of its property or business or is declared bankrupt (as appropriate), or (b) the Scheme ceases to operate for any reason. 2.8 In the event that the Agreement is terminated or cancelled for any reason by either party, the total outstanding balance on the Account shall immediately become due and payable by the Account Holder in full and cleared funds and the right to use the Cards shall automatically cease and all Cards issued to the Account must be returned forthwith. 3. Use of Fuel Cards 3.1 Cards shall be issued to the Account Holder on (a) acceptance by the Company of the completed Agreement, (b) completion of a satisfactory financial search of the Account Holder by the Company, and © receipt by the Company of the Deposit (where required). 3.2 Each Card shall include the name of the Account Holder, the Card number, and the Cardholder name or the vehicle registration number. Cards shall remain valid up to and including the date marked on the Card and shall be valid for the purchase of Supplies at Participating Sites up to any maximum aggregate credit limit placed on the Card as notified by the Company from time to time. 3.3 Cards remain the property of the Company and do not confer any right to receive Supplies. Cards may be cancelled by the Company at any time provided that notice, either oral or in writing, has been given to the Account Holder. 3.4 Cancelled Cards must be returned forthwith to the Company at the Scheme Address. Any cancelled Card presented in connection with any transaction for Supplies shall be retained; a sales voucher shall nevertheless be issued for any Supplies already obtained by the Cardholder and the purchase sum debited to the Account. 3.5 The Account Holder shall notify the Company at the Scheme Address of any change of name, address or commercial status of the Account Holder. Where necessary replacement Cards shall be issued under the Scheme. 3.6 Damaged or faulty Card(s) shall be replaced by the Company on receipt of the Card(s) by the Company at the Scheme Address. 3.7 If any Card is lost, stolen or otherwise no longer in the possession of the Account Holder, the Account Holder shall immediately notify the Company at the Scheme Address. Oral notification shall be confirmed in writing by the Account Holder within 7 days. Notwithstanding the foregoing, the notification date shall be the date on which the Company receives the written notification. Provided there has been no fraud, negligence or other misuse of the Card by the Account Holder or Cardholder in respect of such Card, the Account Holder shall not be liable for any purchase made with the Card from the date of notification. The Account Holder shall indemnify the Company against all claims, costs and expenses incurred by the Company arising from theft, loss or misuse of the Card, whether fraudulent or not, prior to such notification above or occurring as a result of any breach by the Account Holder of these Conditions of Use. 3.8 The Account Holder may cancel a Card on notification and return of the Card to the Company at the Scheme Address. The Account Holder shall be liable for all purchases made with such Card prior to receipt of the Card at the Scheme Address. 3.9 The Company shall not be liable to the Account Holder for any loss, damage, cost or expense incurred as a result of any failure or refusal to provide Supplies under the Scheme. 4. Payment 4.1 The Company shall debit the Account monthly with the aggregate sum of the sales vouchers issued in the preceding month. 4.2 A statement showing the amount to be deducted from the Account shall be issued to the Account Holder on the day following the last day of each calendar month. The statement shall include the date, time, Card number, Participating Site, description of Supplies provided, mileage (if available) and value (excluding and including VAT) of each transaction. 4.3 All sums owing to the Company by the Account Holder as shown in the statement referred to in 4.2 above shall be paid by means of the direct debit mandate attached to the Agreement. The monthly debit shall be enacted on the 12th of each month or on the next banking day thereafter. Any payment made by credit card will be subject to a 2.35% handling fee. 4.4 If payments are not cleared by the Account Holder's bank under 4.3 above on the first presentation the Company shall have the right to place a stop on the Card and the Account Holder's account will be closed and the Agreement will terminate with immediate effect. 4.5 The Account Holder may request the Company to provide copies of sales vouchers for transactions made on their Cards provided that the transaction took place not more than 3 months prior to the date of the request. 5. General 5.1 The Company shall be entitled to amend these Conditions of Use at any time by reasonable written notice to the Account Holder. 5.2 The Company may assign or transfer this Agreement and any or all of its rights and liabilities under the Agreement by written notice to the Account Holder. 5.3 Where the Account Holder consists of two or more persons "the Account Holder" in these Conditions of Use shall mean and include all such persons and each or any of them. All obligations on the part of such Account Holder shall be joint and several obligations of such persons. 5.4 The Company accepts no liability and gives no warranty, express or implied, whether arising by common law or statue in relation to any transaction by or Supplies supplied to the Account Holder by virtue of entering into the Agreement and/or the use of the Card. 5.5 Save in relation to the Company's liability for death or personal injury caused by its negligence or for fraudulent misrepresentation, which shall not be limited, the Company shall not be liable for loss whether arising from breach of contract, tort (including without limitation, negligence), statutory duty or otherwise, and whether direct or indirect, nor for any of the following: loss of profits, loss of revenue, loss of savings (anticipated or actual), loss of contract, loss of goodwill or loss of reputation, or any indirect or consequential loss or damage. 5.6 Failure by the Company at any time to enforce any breach by the Account Holder of these Conditions of Use or the agreement shall not be construed as a waiver by the Company of such Conditions of Use or Agreement and the Company shall be entitled to enforce such breach at any time. 5.7 If any of these Conditions of Use or the Agreement shall be deemed void for any reason whatsoever, but would be valid if part of the wording were deleted any such conditions shall apply with such modifications as may be necessary to make it valid and effective. 5.8 The information provided by the Account Holder in the Agreement and accompanying documentation shall be held and used by the Company in compliance with the Data Protection Act 1998. 5.9 The Agreement shall be governed by the laws of England & Wales and shall be subject to the jurisdiction of the courts of England & Wales. these are the terms and conditions

it was a fuel card from atos origin

basicly same as that, no mention of a consumer credit act number, it is shocking realy,or is that different as it relates to a business debt, well sole trader debt so i am personaly liable ?

so what does that mean martin ? sorry if im thick

ok so i should contact the oft, which section are they breaking out of that booklet though ? And also is it worth going to nelsons to ask them to pack it in, Or am i wasting my time and diesel

they are chasing a debt yes, And i tired to come to an agreeement with them but the guy i spoke to was very unreasonable, and set an installment plan much higher then i told him, He emailed me a copy of that agreement, So i know he has my email address, And then he sends letters to both my neighbours asking them to confirm if the above subject lives at the address, Whats he going to do next ?

Hello, I am currently dealing with nelsons law of nottingham, They have wrote to my neighbours to confirm that i live at the address ?, Is this harrasment, I mean they have my website with all my contact details on ? email address's and phone numbers, not one phone call from them either. I am in pocession of the letters to as we get on with the neighbours

I will forward full SAR, Do you have a template, They are awaiting statements to do some sums, They say its going to be around 4000 intrest ?, And id be better keeping the loan The problem being i never took aloan so why should the bank mess up, Then punish me for 5/6 years worth of intrest, That isnt my fault

CCA Request has been done, Confirmation they have misplaced it, Telford Credit Management.